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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2013-01-30

"9 times out of 10 my orders with amazon are perfect. That other 1 is the pickle. Outsourced customer service equals no customer service to me!"

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5/5

2013-01-29

"Love!

Have purchased so many items on their site over the years. Great prices and selection on just about everything you could want or need.
I've only had one occasion when I was dissatisfied with an item, and they replaced it without any hassle.
Highly recommend.
"

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Verified
1/5

2013-01-24

"HORRIBLE CUSTOMER SERVICE!! Do you know why Amazon.com currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues? That would be because they could care less about the few people here or there that have GENUINE issues with there services. I Purchased 3 items on Jan. 8, 2013 for my son with a gift card that he got from his grandpa for Christmas. Long story short, Amazon charged my checking account for the ENTIRE purchase after I KNOW I ordered it correctly. I literally spent over 4 1/2 hours on several different phone calls with several different people who I could not understand and, at times, they could not understand what I was trying to relay to them!!! OUTSOURCED CUSTOMER SERVICE TO INDIA!!! Anyway, they cannot do anything about the $50 they stole from me and now I am stuck with $50 credit at Amazon that I don't need or want. Great! So let this be a warning to you if you are considering using Amazon..... "

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Verified
4/5

2013-01-17

"I have used Amazon.com for many years when purchasing things from DVD's, to books, to other stuff. I usually search the internet looking for the cheapest price, and Amazon.com usually has it. Even their S/H isn't too bad and they guarantee their stuff."

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Verified
5/5

2013-01-16

"Amazon.com has so many available selections and shipping options that they make shopping fun and easy, I appreciate them."

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Verified
3/5

2013-01-16

"I never heard of this store until my stock broker told me my Barnes and Noble stock had dropped to $1.31 a share. Obviously, they are doing just fine."

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Verified
5/5

2013-01-16

"have been ship with them more than 2 years, always on time, right product, good service, easy free return."

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Verified
5/5

2012-12-29

"I love amazon.com. It's easy, reliable and love to use it thanks to the Prime Shipping (items deliver usually either the next day or the day after, with an Amazon.com truck, which is cleaner than when they had to use the UPS) and the 'Buy in 1 click' easy experience. It became my #1 destination for online shopping."

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Verified
5/5

2012-12-29

"I Love using amazon for anything I shop for....Quick, easy, and have never had a issue with getting what I paid for."

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Verified
5/5

2012-12-27

"I was shopping on amazon.com since May 2012 and all my items have been shipped quickly and all of them were accordingly with its description on amazon.com. I have not had any problem buying to this provider. I highly recommend this page!!"

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Verified
2/5

2012-12-23

"Very busy at work so didn't have a chance to get anything for my brother in Houston. Ordered a Kindle Fire HD on the last day for two day express shipping. Got email saying it was delayed and won't be be there for Christmas, second time this has happened with an order close to Christmas. Won't order from them again if time matters."

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Verified
5/5

2012-12-22

"Absolutely the best on-line shopping store on the Web. They have everything! Well, almost everything! Prime Shipping is fantastic! Customer Service is AWESOME! Amazon.com is #1! Last order received was a GE dryer knob - here in 2 days! Wife was so very happy because turning the shaft without the knob was almost impossible! She's happy, so I'm happy. I just can't safe enough about Amazon! :) "

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Verified
1/5

2012-12-21

"So much for prime membership and 2 day shipping. Paid for product early Dec 19 and they sat on it for 2 days before handing it over to UPS. So instead of getting my package on Fri Dec 21, it is now tentatively scheduled for Dec 24. The problem is I am leaving the country on Dec 23. Called them to see if they would upgrade the shipping to next day air but they refused. My advice - don't rely on their Prime shipping and give yourself plenty of time for delivery. Will not purchase from them again unless it's a deal too great to pass up."

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Verified
5/5

2012-12-20

"Amazon is A-1 in my book. If there's something I can't find in a store or anywhere else, I turn to Amazon.com. I just wish they'd hook-up with PayPal, that would make them #1."

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4/5

2012-12-19

"Great shirt but I was disappointed with the shipping and handling of the product. They just threw it on my porch and left it there without requiring a signature."

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