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Featured Review


Verified
2/5

2019-10-25

issue with entice pen

"alot of the pens when you click them they get stuck with the ink barrell out"

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Rep reply posted 2019-10-25
A rep from Amsterdam Printing , amsterdamprinting, has responded:

“We are sorry that the pens aren't working well and will have an agent reach out to assist. We offer 100% Satisfaction Guarantee and promise to make this right. Thank you for the feedback.”


Verified
5/5

2019-10-24

Beautiful Motivation

"I've used these calenders for a few years as gifts to my clients. They love them. Especially the Motivations calenders . They really like the pics and the inspiring sayings on each month. They love THE GOOD NEWS feel to keep the month moving upward. Good choice!!"


Verified
4/5

2019-10-22

Fun Tote Bag

"Really nice bag! Staff was very good! Invoicing was very confusing...especially if you have multiple products ordered."

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Verified
5/5

2019-10-22

Great inspirational gift for our patients!

"We love these calendars to give out to our patients. They are inspirational, easy to read and it keeps our clinic information handy! Wonderful experience working with staff with quick and easy ordering and delivery."

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Verified
5/5

2019-10-22

A+

"Shirts came out as expected. Very nice, large logo design. Very pleased! Will return! "

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Verified
5/5

2019-10-20

Good pens, great price, easy ordering

"First time buyer and the experience couldn't have been easier. The pens look great, write well and were at a price point that makes them easy to give away."

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Verified
5/5

2019-10-19

Great illuminating, stylus pens

"Really like our assorted, illuminating, stylus pens--featuring our greeting! Easy order and delivery process. Good value."


Verified
1/5

2019-10-17

Horrible experience

"I made a huge order ($2300) and before I placed the order I called and asked if I would be given proofs directly from the art team before anything was shipped to me. I placed the order on 10/10/2019 and on 10/15/2019 I called because I had not had any correspondence from anybody via email or phone. I spoke to Kai and she said "everything has been sent to production already except X product because it is on backorder, and that they needed me to send a new logo for it in better resolution" so i told her that I did not receive proofs like I was told I would. She then put me on hold, accidently hung up on me, so I called back, got to speak with Kai again, I told her I would like some proofs sent to us. She put me on hold again and hung up with me again. I called back and spoke to a woman name Germaine. Germaine was helpful (so I thought). She at that point confirmed that everything except X item had been sent to production. I asked what was wrong with the logo and she said she wasnt sure so she resent it to them (the same logo was used for everything so we both were confused as to why it didnt work for this one item) I told her I was very upset that things went to production without an OK from me. She agreed and said she would at that point (afternoon 10/15/2019) send me proofs to show me "what is on it's way" and i was told that if i dont like what comes to me that I can send it back they back their products 100 percent. She sent me proofs, I asked if changes can be made and she said "no it is in production". I called back again and spoke to a woman named Jocelyn. I called to ask exactly what would happen if we didnt like the items. She assured me that I would be able to send everything back. I emailed Germaine (who had sent me proofs of everything on 10/15/19, just the proofs they provide on the website not actual proofs showing how the logo is oriented on the product) I told her I was frustrated that i cant make changes, i asked her "what further action is needed from me" she said "Nothing" I called again today because I got another email saying my logo wasnt good. I again spoke with Kai, who again, hung up on me two times. Both times when I called back I was met with "we dont know anyone named Kai, we dont have anyone by that name here" I started speaking with a woman named Barbara who ended up confusing me even more saying that NOTHING has ever been to production saying that I need to update my logo, and she said that Germaine had sent me proofs the day prior (She did not) and that she was waiting for my approval. Germaine sent me proofs two days prior, when i tried to change them i was told it was not possible due to being in production already. Barbara at one point told me "If i were you I wouldnt have placed a 2300 order online without calling first" when i told her i did call, she wanted to know who i spoke to, i coudnt remember, she said that i had to request a proof to get one. I told her i did that, i also was told by jocelyn that every order over 1000 gets a proof automatically. I was told that is not true. I JUST NOW recieived an email from Germaine saying "Item X is finished at our facility (the item they said I needed a new logo for)" about 30 minutes ago Barbara said "Nothing has gone to production" These people need to communicate. I do not know who to trust. I dont know what to beleive. I dont know where my products are, what further action I need to provide. I have had a horrible experience with everyone involved. Thoigh they have been NICE, they have each given me completly different explinations to the same question. "

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Rep reply posted 2019-10-18
A rep from Amsterdam Printing , amsterdamprinting, has responded:

“We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. As you can see on other reviews, we are known for taking ownership and caring deeply about our customer's order experience. We are also sorry for the inconvenience we created with following up on your order status.You deserve better Thank you for your review.”


Verified
5/5

2019-10-16

Great Gift

"While searching for a gift for an alumni website I discovered your website and found a wonderful experience. The personnel were outstanding, helpful, patient and understanding. The order was received prior to the promised day intact and as ordered. The gift was received with great enthusiasm from the alumnus. "

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Verified
5/5

2019-10-15

Great Pen!

"My clients love this pen and so do I. The feel and size it is perfect and the pen writes great ALL the time. I have ordered 100 then 200 because they write so well and feel so god in your hand.

I had ordered another pen which has had to be redone twice now as it skips and then doesn't write after I ma writing with it for a day or 2 tried 6 pens out of each order and they still did it. We'll see about the 3rd and FINAL order. Its the glide pen. Beautiful and write awesome but they are consistent in working.

These pens are wonderful. they are smooth on the outside and write so well. I will be ordering more of these for sure.
"

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Verified
5/5

2019-10-14

Always excellent service and product.

"Always excellent service and product. "

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Verified
5/5

2019-10-14

Very Happy

"The quality of the pens and the timely manner of receiving them was great. We will defiantly be reordering these. "

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Verified
5/5

2019-10-14

great pen.

"Pens were just what we were looking for. Great quality for the price. Even arrived before they said they would. "

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Verified
5/5

2019-10-11

EXCELLENT

"I was so amazed at how the sales rep worked with me. Very polite & friendly. Done everything in their power to satisfy my concern & need. The product was deliverd in tiime, when i was told it would & the pens were beautiful, every word spelled correctly, reading was very clear,price was reasonable. Everyone I worked with were the kind of people that keeps the business going. I applaud you & God bless the 2 people as well as the
Amsterdam Printing Co. Then even gave me a 20 % discount on my next purchase. I recommend this company to the world! Ya'll are the greastest thank you!!!
"

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Verified
3/5

2019-10-05

Light Print

"The quality and style of the pens are good. The print is very light and hard to see. It would have been better if the print was in a BOLD print."


Rep reply posted 2019-10-08
A rep from Amsterdam Printing , amsterdamprinting, has responded:

“We are sorry to hear the imprint isn't as bold as you thought it should be and will request an agent to contact you. Thank you for the review today.”