"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"The lighted pens are a BIG hit. Everyone wants one, and they write beautifully. I also love the personalized element and the fact that it only takes a short time for them to be arrive. My company is small and these pens have added a lot of quality to my marketing strategy."
"The pens are great, Amsterdam was able to fit all of our contact information on the pens and they look amazing. The only downside is the time it took to receive them, it took almost a month after ordering to receive them."
"An order I'd placed was not going to be ready in time nor completely fulfilled due to closure of facility and moving of equipment (so I later was told). I was not notified of this and only found out because, several days past the expected ship date, it still had not shipped. However, after a couple of calls, a wonderful help desk staffer came up with an acceptable substitution and made sure that my time-sensitive shipment reached me before it was too late. She really saved the day. I only gave a 4-star rating rather than a 5 because of the initial handling of my order. Customers impacted by the facility closure should have been notified of potential delays in delivery of their products."
"Great looking pen. Feels great and writes great. Great value too!
We ordered these pens to give as "nice" gifts to some of our donors. We are very happy with our order."
"I really like it, 100% recommended "
"My customers love these pens!"
"Pens look good, work well and fill our need. Package arrived exactly on time. Very satisfied."
"The process was very easy and the tumblers came out looking great! Very pleased!"
"My order was for $80. Amsterdam charged $150 (Thank you!)
When I asked why it is almost double charge? I received only $60 back.
$50 - order, OK
$10 - set up, OK
$20 - cheapest shipping ok
$10 FOR WHAT???"
"I purchased Ultima Softex Stylus Pens. However I wanted a two sided pen. While working with my customer service representative, I asked the question. Can I have a two sided pen rather than just one side. Can both sides have different art? Ok, two questions... she didn't know. The specifications indicated single imprint. She received my contact information so she could ask the questions and get back with me.
It turns out that the answer was yes and the pens are printed and looking great.
I provided art for two sides and they laser engraved the pens and shipped them to me.
The selection of pen colors for the soft touch pens are good.
They are a very nice communication tool."
"Ordering was seamless! The product delivered!"
"I was happy with the service, the pens and quick delivery. I didn't give it a five star only because there was an error in the size of the print. Did not print names in large font as I requested. Also wish the set up charge was a little less. They did give me a discount for the error."
"The zippered totes arrived quickly; they are handsome and robust. People tend to use them all the time, and your logo gets plenty pf exposure. They make great improvised gifts alone or stuffed with seasonal goodies. "
"I received my package damaged, opened and missing pens. I am not happy. I am missing 183 pens in my 300 pen order. I'm not happy."
"The pre-order support and delivery time were excellent."
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We apologize for the package damaged during transit and will be happy to replace the missing pens. We also see that our customer service department has been notified about the missing pens. We will make sure you receive the missing product. Please contact our customer service for follow-up. Thank you for the review.”