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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-10-11

Replacement Freezed Tray

"Great replacement product that fit just perfit and was easy to install."

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Rep reply posted 2023-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! Thank you so much for taking the time to give us feedback.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-10-10

Fantastic!

"AppliancePartsPro, was a lifesaver for me. I wish I had taken before and after photos of my stove and oven. I feel like I have a brand-new stove and oven. I replaced the broken oven element all 4 burners and 4 drip pans. Everything fits perfectly and works great. I am so glad I found your site and was able to do everything myself. I saved a lot of money because I thought I was going to have to buy a whole new stove and oven. Thank you so much! "

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Rep reply posted 2023-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed to repair your appliance. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-10-10

Part arrived as scheduled in perfect condition

"I ordered this part to replace one that had been stapled to the cardboard packaging by the first company I bought from. (It was a flexible membrane with metal embedded in it and a staple through that material seemed unwise).

I appreciated the option to choose expedited shipping so I could get my stove up and working faster.
"

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Rep reply posted 2023-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. Thank you for letting us know how much you liked our services.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-10-10

Our fridge is fixed!

"Water was not coming out of our dispenser like normal. I ordered the part that was needed. It arrived the next day. We installed it and everything is fine now."

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Rep reply posted 2023-10-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for your valuable feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2023-10-10

It fit perfectly thank you so much

"Perfect size. have been looking for this piece for over 2 years. Just happened to see it on this sight. thanks again"

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Rep reply posted 2023-10-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2023-10-10

Ice maker

"Delivered on time. Packaged well "

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Rep reply posted 2023-10-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for telling us. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2023-10-10

Professional and Personable

"The technician arrived exactly on time after calling to tell me he was on the way. He quickly determined the issue and attempted to make the repair with a universal part but the connetors were not in the configurration that could use the existing wiring without multiple extensions. He was able to locate the switch that was failing at a local supplier so it did not have to be ordered.

The job was done quickly with the replacement switch and I was back in business! I'd call these folks for any future electrical issues I might have.
"

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Rep reply posted 2023-10-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2023-10-10

Prompt service

"Got the part I needed in just a few days. Website is well organized and service is very efficient.
Thank you!
"

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Rep reply posted 2023-10-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for taking the time to review our site. Congrats on the repair.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2023-10-10

Quick shipping

"Quick shipping and exact replacement for my broken ice machine cover plate."

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Rep reply posted 2023-10-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for sharing your experience. We appreciate your endorsement!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2023-10-09

Online parts order

"I m very pleased with appliance parts pro and there quick service. "

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Rep reply posted 2023-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-09

Super easy fix!

"All I needed was a model number and the rest was as easy as it gets. "

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Rep reply posted 2023-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for the endorsement. We are happy to hear you benefited from our services. We look forward to helping you with any future appliance repair needs you may have.”


Verified
5/5

2023-10-09

Great site and good product

"Great experience with Appliance Parts Pro. Found the parts needed and the video was great also. Recommended "

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Rep reply posted 2023-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for sharing your experience. We're so glad that you found our repair videos helpful!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
4/5

2023-10-08

Works

"Found the right part easily, and it was inexpensive, but the shipping cost as much as the part did. it did arrive within a couple days, and the dryer now works."

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Rep reply posted 2023-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Andrew,
We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers' budgets. In addition, we constantly work with our freight providers to provide the most cost-effective shipping prices.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-08

Perfect Dry

"Ordered parts for an aging dryer, on time delivery, reasonably priced and perfect match, thanks!"

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Rep reply posted 2023-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to share your experience. We are happy to hear that the repair went well.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
3/5

2023-10-07

order was put on hold for verification

"Verification needed always worried that it is a scam to get my information"

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Rep reply posted 2023-10-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We do our best to protect our customers from fraudulent charges to their cards, and having customers confirm their order details when something is flagged as suspicious is a part of that process. We do sincerely apologize for the inconvenience and delay this process may have caused.

Kind Regards,
Dixie
Customer Correspondence Team”