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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
1/5

2023-10-20

sent the wrong part

"do i need to say more then i had to pay to return it was returned on 10-17 2023 to louisville kentuckey "


Rep reply posted 2023-10-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I have looked over your order. I see that we spoke with you on 10/13 regarding the wrong part ordered, and had sold you the return label. We have issued the refund to you today.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2023-10-19

Need Part To Resolve Broken One

"Fast, accurate service with the right part. Great service!"

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Rep reply posted 2023-10-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We are happy you chose us to help you to get the correct part needed to repair your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-10-19

Fast fix

"The web site was easy to navigate and locate the part. The delivery date was given but the part arrived sooner. It has been a good experience and I will use them in the future."

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Rep reply posted 2023-10-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris

Customer Correspondence Team


Verified
2/5

2023-10-19

the part was defective. it did not work.

"the part was defective. it did not work. the common terminal (hard wired) to the high/low element did not read on my voltage tester when I turned the burner on. I have a navy electrician background. I put the old element back in and it worked with the same uneven heat issue."

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Rep reply posted 2023-10-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I am very sorry to hear that the part was defective. We would definitely like the opportunity to assist you in resolving the issue. We offer a 365-day warranty guarantee on all parts. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2023-10-19

Fast shipping

"I think order was in the mail before I hit enter!"

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Rep reply posted 2023-10-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We appreciate your review.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2023-10-18

Awesome!

"I looked at their website for the part I needed and it matched perfectly. Was delivered in a timely manner and I replaced the old part with the new one and now the dishwasher is working fine again. "

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Rep reply posted 2023-10-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2023-10-18

Correct part 1st time

"Installation went well. Getting to valve was a little more challenging "

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Rep reply posted 2023-10-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2023-10-18

Part was what I needed

"Part was what I needed the price was good but shipping cost was ridiculous. I payed double what part was worth."

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Rep reply posted 2023-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for taking the time to review our site. Your feedback is much appreciated. We apologize for any inconvenience our shipping cost may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfer's budgets. In addition, we constantly work with our freight providers to provide the most cost-effective shipping prices.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-17

Informative Wxpediant

"Viewing the informative videos gave me the confidence to repair my GE fridge before ordering the parts

The parts arrived ahead of schedule and in perfect condition
"

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Rep reply posted 2023-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to share your experience. We're so glad that you found our repair videos helpful! We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-17

Excellent service.

"Quick delivery and perfect fit. "


Rep reply posted 2023-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-17

Ice maker replacement

"Got what I ordered faster than I thought.
Installation was only 10 minutes. I use them for all my appliance needs and that of my friends
"

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Rep reply posted 2023-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for sharing your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-17

I needed new wheels for the bottom rack of my dishwasher

"I needed new wheels for the bottom rack of my 10 year old Kitchenaid dishwasher and Appliance Parts Pro came through with the right parts and at less than half the cost Kitchenaid was going to charge me. All the parts went on with minimal effort."

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Rep reply posted 2023-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to let us know how we did. We are happy you found us. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-10-16

Dishwasher soap dispenser

"Part fit and came on time"

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Rep reply posted 2023-10-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. Congrats on the repair!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-10-16

Right part and a easy fix!

"The part was here fast and the repair was quick!"

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Rep reply posted 2023-10-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. Congrats on the repair!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-10-16

Extremely Professional!

"Every aspect of purchase A+."

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Rep reply posted 2023-10-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review! We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”