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Product & services pricing
4.06/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-08-22

Great website. Fast delivery.

"Easy to order. Very fast delivery. "

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Rep reply posted 2023-08-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We hope you'll consider our company the next time you have appliance parts needs! Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-08-22

MY GO TO WEBSITE

"I have repaired, my dryer, oven, and dish washer with the information, videos, and parts I get from AppliancePartsPros.com. "

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Rep reply posted 2023-08-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repairs went well. We appreciate that you chose us for your appliance repair needs. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-08-22

outstanding service

"everything was smooth and my item arrived and it fit perfectly"

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Rep reply posted 2023-08-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for taking the time to share your experience. We look forward to helping you with any future appliance repair needs you may have. We are here to serve!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-21

Appliance parts

"Needed to get repair parts for my washing machine it was so easy to find what I needed and check out ,and recieved my parts in just a few days, 5stars"

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Rep reply posted 2023-08-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook. We are happy to serve!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
2/5

2023-08-21

pricey and poor quality

"poor price for fragile replacement parts s & h outrageous for 1 or 2 ozs of plasric"


Rep reply posted 2023-08-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects of Do-It-Yourselfer's budgets.

We pride ourselves on having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365-day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-21

Very knowledgeable

"We ordered a gasket for our Samsung frig and looking at the video on how to install was very easy."

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are glad you liked our services. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-08-21

Had the parts I needed for an old fridge and good installation videos

"Our old backup fridge started having trouble maintaining a consistent cold temp. Decided to repair instead of junking, since the cost of parts was not too bad, and I could do it myself. The documentation for this old fridge has long since disappeared somewhere, but Appliance Parts Pros has very good repair videos online that showed me how to get to and replace the parts I needed to. Highly recommend them for parts and repair info."

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-08-20

Speedy Delivery Of Needed Parts

"I ordered these parts late on a Friday afternoon and they were sitting on more door step Tuesday. Each of the parts are original equipment GE parts and seem to be much higher quality than what are on my GE dishwasher from the factory."

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-08-20

Good service

"Parts fit and video was very helpful "

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-08-20

Washer water repair

"Water valve, had exact part and a video on how to do. Sa good as it gets"

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! Thank you for taking the time to let us know how we did.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-08-20

Fast and correct the first time.

"Easy to find what I needed and delivery faster than expected. Parts were correct the first time."

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope the repair was successful. Thanks for the nice review. It means a lot.


Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-08-20

Actually have inventory and speedy delivery

"Parts were in stock and delivery was quick. "


Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for the endorsement.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-08-20

satisfying

"Many of my purchases are not DYI, the parts are for my customers work orders. Price is right, delivery on time and always the part needed, no mistakes. THANX"

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-08-20

Easy-to-use ordering.

"Easy to use website that allowed me to order the parts I needed to fix my appliance & received them the next day! That was awesome!"

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-08-20

Incredible and grateful

"I've been able to keep my old appliances alive thanks to these guys. I'm grateful that someone is able to make a business out of sourcing small parts for obscure old appliances and incredible that they deliver them quickly and at prices that allow me to still get value from appliances that are years out of production. Sites like this are the true benefit we all get from the internet. "

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Rep reply posted 2023-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Thank you for completing the feedback form.

Kind Regards,
Brent
Customer Correspondence Team”