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Product & services pricing
3.94/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.25/5
Customer service:
3.93/5
Return/Replacement policy:
3.92/5
Featured Review


Verified
5/5

2023-09-30

Right Parts delivered quick

"The site was easy to use Nd the parts I needed were readily available and delivered quick"

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Rep reply posted 2023-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-29

Great Service

"This parts store is terrific. The ordering was easy because the parts were listed online. The delivery was great and fast. We got them the next day and they were all correct. I highly recommend using this company anytime you need parts. Thanks so much."

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Rep reply posted 2023-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to share your experience. We appreciate your endorsement!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-29

Perfect

"Great service excellent remedy"

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Rep reply posted 2023-09-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that we helped remedy the issue with your appliance. Thank you for your review and we look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-09-29

Knowledgeable support

"Interacted via text and was impressed with the ease of communication and level of detail. They even emailed parts we discussed for me to consider for purchase if needed. Keep it up!"

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Rep reply posted 2023-09-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We aspire to provide our customers with ease of communication and detailed information in order to provide our customers with any information needed for a successful repair. Thank you for taking the time to let us know how we did, and we look forward to assisting you with any future repairs that may come up!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-09-29

Exactly what I needed

"Between the great videos, and the part arriving quickly, it was exactly what I needed to get my dishwasher up and running!"

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Rep reply posted 2023-11-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to leave your experience with our company! We are pleased to hear that the part you needed arrived swiftly and that your repair was successful. Please let us know if we can be of assistance with any repairs that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
4/5

2023-09-29

"Extensive inventory of products delivery within 24 hours"

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Rep reply posted 2023-09-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that we could get the part delivered to you quickly and we hope your repair was a success. We look forward to doing business with you in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
2/5

2023-09-28

Lint trap

"Ordered replacement lint trap for dryer. $80 with shipping for a flimsy piece of plastic and mesh. Rip off. "

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We pride ourselves in having the most competitive pricing for all parts that we sell. However, unlike many other vendors, we source everything from the original manufacturers to ensure quality and compatibility. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365 day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com.


We're always striving to improve our customers' experience, so we appreciate your feedback.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-09-28

I'm happy with my experience with AppliancePartsPros.com.

"The price was better than most and the same quality if not the part. The part got to me in a couple of days, also very nice."

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have. We are here to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-09-28

Top Quality

"AppliancePartsPros.com not only give me the information I need to fix my appliance, but the sell top quality parts too! I have bought cheaper parts elsewhere on the internet only to have them fail a couple months or a year later. I have learned to stick with the Pros when it comes to all my appliance needs. Thank you AppliancePartsPros.com! "

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for the endorsement!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-09-28

Dryer issues

"Received parts sooner than expected.twice have ordered parts,web site super easy to navigate,fast delivery.that's great customer service "

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for sharing your experience. We appreciate your repeat business! We are here to serve!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-09-28

Electric drip pans

"Was able to replace all four drip pans. Getting replacements for my 40 inch oven is hard to do but this company came through getting my drip pans"

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Thank you for taking the time to let us know how we did. Assisting you is our focus!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-09-28

Fridge gasket

"Easy selection & ordering process, reasonable price and quick, efficient shipping/delivery. Appreciate the service."

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thank you for using our site and for your feedback. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
4/5

2023-09-27

Not perfect, but good enough

"Good service. It did not ship on the day I ordered as the site said but the next day. Still arrived in just under 2 days so all was well. Product was what I ordered, however no paperwork arrived with it. Just the heating element in a box. Went right in and was cooking the next meal. Thanks."

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Rep reply posted 2023-09-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your feedback is much appreciated. Thank you for taking the time to let us know how we did. Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-09-27

Water inlet valve replacement for GE Washer

"As described, video made the dyi so simple."

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Rep reply posted 2023-09-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-26

Ice, I see ice

"Our old ice maker would make ice when it felt like it. I mean 5 cubes a wee if we were lucky. The new ice maker came in faster than expected and took less than 5 minuets to change. WE GOT ICE!!!!"

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Rep reply posted 2023-09-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”