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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-06-08

Parts were on time and correct.

"Would use them again. Here are some more minimum characters."

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Rep reply posted 2023-06-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We are happy you found us.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-06-07

excellent service

"Video and parts were perfect! thanks"

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Rep reply posted 2023-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You are very welcome! We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-06-07

Microwave parts

"Part's fit great and delivered on time "

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Rep reply posted 2023-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-06-07

Broken Dryer

"Dryer failed at an inopportune time. After diagnosing the problem, went on the website and found the part. Easy search, excellent pictures to compare what I had with what I was ordering. Part (heating element) was easy to order, shipped quickly with good tracking, and arrived as promised. Repair completed. Dryer works. Job done!"

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Rep reply posted 2023-06-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-06-06

OEM parts at great prices

"The Internet is rife with opportunities to purchase replacement parts for the do-it-youselfer. But you should ask yourself if they will fit, will they work, and will they last. With OEM parts, these answers are yes. And AppliancePartsPros.com sells OEM parts at a considerable discount. Their "list price" is easily verifiable by shopping other stores on the Internet. Their speed of shipping rivals Amazon. And their video demonstrating how to remove and replace the part makes a daunting task very easily done."

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Rep reply posted 2023-06-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-06-05

Excellent service

"Using the Symptoms tab for my dishwasher helped me determine what was wrong with it.
Ordering the part was then easy.
"


Rep reply posted 2023-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. Thank you for writing this review.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-04

FAST SHIPPING , WELL PACKAGE, A+++ THANKS

"GREAT JOB, HAPPY WITH THE SERVICE A+++ THANKS, JUST WHAT I NEEDED TO GET THE JOB DONE... "

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Rep reply posted 2023-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are happy to hear that the repair went well. Thank you for using our site and for your feedback.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-03

Great order

"Just what was ordered. Fit was great"

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Rep reply posted 2023-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for taking the time to share your experience with us. We're happy to help!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
4/5

2023-06-03

Part worked great

"Part was exactly what I needed and works great. Shipping was slow. Part went from Charlotte NC to Columbia SC to Pennsylvania to Virgina to Atlanta GA. "

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Rep reply posted 2023-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. It looks like you chose our Standard shipping option, which does arrive within 3 - 6 business days. You received your order within 3 business days. We strive for 100% customer satisfaction, so if there is anything else we can do, please let us know.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
4/5

2023-06-03

Good service

"Got the wrong part, even tho it was it was marked with the correct part number from the supplier. Customer service was excellent and resolved it in a few minutes. "

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Rep reply posted 2023-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation. We are here to serve!



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-02

Excellent

"Correct parts delivered very quickly. Packaging was excellent and protective of product."

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Rep reply posted 2023-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We hope the repair was successful.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-06-02

Nice to find parts

"Thanks it was easy to find the parts, that I needed its a shame some parts are hard to find or discounted. "

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Rep reply posted 2023-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team


Verified
1/5

2023-06-02

Sent WRONG part

"I ordered 3 different parts for my oven. I received 2 of them and 1 piece for a dishwasher that I do not have. Now they want the make, model, serial number and probably my first born to fix their mistake."


Rep reply posted 2023-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are very sorry for the inconvenience. The model/serial information of the appliance is requested by the warehouse to verify the part is correct which was ordered. I have taken care of this for you and have processed a claim for the wrong parts received and am having the correct parts reshipped to you. I apologize again for the trouble with the order.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-06-02

fast delivery

"I had two separate orders and both were fulfilled accurately and quickly."

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Rep reply posted 2023-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope the repair was successful.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-06-01

"Ordering was quick and simple. Part arrived in a couple of days just as they said it would. Will order again if needed."

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Rep reply posted 2023-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team”