"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"After speaking with customer service, I was told that my oven part has been reordered and will be shipped to me as soon as it is back in stock. I will update my review again after receiving it. Thank you."
"Price was competitive, site is easy to navigate, and online resources are highly useful. Delivery was very fast too. Overall, quite happy."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"Part was delivered on time. It would have helped if the corresponding original part number had been provided, information which I uncovered on a competitive web site."
“Thank you for completing the feedback form. We love feedback. We are continually improving the website daily. Thank you for the comments and check back often to see what we've done.
Happy repairs,
Nathan H.”
"I needed a part for my refrigerator and they provided it along with a video showing how to install said part. It doesn't get any better than that any where."
“Thank you for taking the time to share your experience. We hope the repair was successful.
Kind Regards,
Chris
Customer Correspondence Team”
"Directions were clear and easy "
“Thank you for using our site and for your feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"Smooth simple process during selection and purchasing. Item arrived sooner than expected, exact replacement. Great service!"
“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"Informative website. Fast delivery, good packaging. Good info videos. "
“Thank you for taking the time to review our site. We hope the repair was successful.
Kind Regards,
Chris
Customer Correspondence Team”
"Had broken handle and glass. Right parts easy installation "
“We are happy you chose us to help you fix your appliance. Thank you for sharing your experience.
Kind Regards,
Vickie
Customer Correspondence Team”
"Professional help, friendly service and excellent prices. Have ordered for years & will continue doing so. "
“
We appreciate your review. Assisting you is our focus!
Kind Regards,
Vickie
Customer Correspondence Team”
"I was able to fix both my washer and dryer for just over $300. The videos helped a lot. "
“
We're so glad that you found our repair videos helpful! We are happy to hear that the repair went well.
Kind Regards,
Vickie
Customer Correspondence Team”
"Max Sprint is great I cannot say anything bad about it everything is great"
“Your comments are most welcome. We are happy to serve!
Kind Regards,
Vickie
Customer Correspondence Team”
"Received in a few days and it worked."
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Thank you for filling out the survey. Congrats on the repair.
Kind Regards,
Vickie
Customer Correspondence Team”
"Easy to order and quick to dispatch the parts. I also liked the packaging."
“Thank you for the endorsement. We aim to please!
Kind Regards,
Vickie
Customer Correspondence Team”
"Great Service!!!! Product arrive on time. "
“Thank you so much for taking the time to give us feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"Easy to find the parts needed, Quick shipment, Fits perfectly."
“Thank you for your valuable feedback. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Hello Arleen,
I'm so sorry that your order has not yet arrived. I checked your order and discovered that your order has become lost in transit. We have gone ahead and issued you a replacement for the lost order. We will be getting that shipped out for you. Unfortunately, the part is currently out of stock and on backorder. We have gone ahead and issued you a credit of $10.95 for the shipping on this order. Please allow 3-5 business days for the refund to be added back to your account. If you wish to cancel the backorder and get a refund please contact us at 877-477-7278 and we will get that taken care of for you. I apologize for the delay if you have any questions feel free to call. ”