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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
4/5

2023-06-25

the parts I ordered didn't fit

"They charged me $93.00 my wife found what we needed for $22.00 at Wallmart,they charge to return the product,and it takes7-10days to check if they are ok then more time for the refund"

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Thomas,

Good morning. We have issued the entire refund for the order back to your credit card. Normally we do not credit back for the shipping cost. Please allow 3-5 business days for this refund to show on your account. ”


Verified
5/5

2023-06-26

Best appliance site ever

"Parts arrive quickly & always resolve the problem "

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your comments are most welcome. Thank you for sharing your feedback with us. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-26

Refrigerator Evaporator Fan Motor

"Not the most exciting purchase, but Appliance Parts Pros always has the part(s) I need at a great price and super fast shipping. They also offer help in determining what part(s) you need, and in many cases a video showing how to replace the part(s). Great company to do business with."

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thank you for taking the time to let us know how we did. We're happy to help!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-25

Fast delivery. Good phone service.

"Fast delivery. Good phone service. "

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your feedback is much appreciated. We aim to please!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-24

Excellent delivery. The part was perfect.

"Great experience, as usual."


Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Assisting you is our focus!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-24

Five stars

"Great videos, parts in stock, easy installation. All good!"


Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:



We look forward to helping you with any future appliance repair needs you may have. Don't forget to check us out on Facebook.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-24

Dishwasher Parts

"Videos were extremely helpful and parts were an exact fit. Very easy replacement "

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! We aim to please!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-24

GE Refrigerator Repair

"Replaced broken Evaporater Fan"

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Thank you for choosing AppliancePartsPros.com.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-23

Tom

"Great help. Great web site. Great help videos on site and youtube."

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! Thank you so much for taking the time to give us feedback.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-22

Fast reliable service

"Highly recommend. Would use again"


Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for writing this review. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-21

handi-man

"replaced 2 shelfs on my fridge"

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Thank you for filling out the survey.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-21

Replacement Oven Glass

"Great service. Easy to use website. Found exactly what I needed. Product came quickly. "

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Rep reply posted 2023-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-06-20

Easy to order and delivered fast

"found the item, placed the order and it was delivered in 2 days!"


Rep reply posted 2023-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-06-20

Dryer Repair

"Got the correct parts fast. How to video very helpful. Dryer sounds like new. "

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Rep reply posted 2023-06-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy to hear that the repair went well.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-06-20

Fixed Samsung frig problem

"My Samsung RF4287HAWP/XAA ice maker was not working and the third replacement ice maker I purchased elsewhere didn't fix the no ice problem. Purchased a new main control board from Appliance Parts Plus and got it 1.5 days later and fixed the no ice issue. The ice in the frig wasn't the problem all along. Samsung has a problem getting the correct information to everyone on what part number to use. Took a lot of researcher to figure out what the correct part number since everyone gave the incorrect part number due to Samsung. Found a forum and someone had the exact issue and gave the correct part number. I ordered it from Appliance Parts. "

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Rep reply posted 2023-06-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,

Chris
Customer Correspondence Team”