ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
4/5

2023-05-12

Refrigerator door closing cam

"Company delivered the part in a timely manner. Easy to install and fixed the problem. "


Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy to hear that the repair went well.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-12

I would buy from them again. Thank You.

"Long Story but they took care of it. Thank You."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-05-11

Great service great price.

"Order a part for my washer dryer combo that and fit great and got it right away with no issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We are happy everything worked out.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-11

Great Customer Service Experience

"Wonderful service from your agent from the time she came out n the line to the moment I hung up. Got the needed product promptly and am extremely satisfied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your feedback is much appreciated.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
4/5

2023-05-11

got everything I ordered and everything fit

"ordered lower burner, 2 racks and 2 light bulbs for stove and everything fit with out too much hassle

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
4/5

2023-05-10

Still Waiting for backordered part...

"So I can't honestlt give a review for something I haven't received. An update would be nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience the delay has caused. The estimated date of arrival at this time is 5/25/2023. It is subject to change (sometimes sooner, times later). As soon as we receive back ordered parts, we immediately ship them out. Again, we regret the delay. If at any time you wish to cancel your backorder, please contact us and we will be happy to assist you.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-10

Part fit fine and the video helped immensely

"Ordered the part. The checks that it will fit my model and video from the link on the website was a big help "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-10

Great experience

"Website was easy to navigate. I found the part, ordered it, and their simple "how to video" showed me how to install it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-05-09

Got what I needed quickly!

"Ordered a part for our Charbroil oil less fryer and it came quickly. Very well packed and shipped."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope the repair was successful.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-09

good service

"the gasket fit perfect, it wasa easy to install"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear that the repair went well.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-09

board

"fast shipping
A++++++++++++++++++++++++++++++
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We appreciate your review.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-09

Perfect Fit

"Exactly what I needed. Purchasing the kit saved money compared to getting individual parts. "


Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-09

Awesome Service & Fair Pricing!

"I have ordered from Appliance Pros to repair kitchen appliances, multiple times, and most recently to repair our dishwasher. Their website is very informative, has great accuracy on parts, tips on making the repairs, and is easy to navigate. The parts shipped the same day as promised, but sat at the shippers warehouse facility for three days before making the first move on the ground shipment. Overall, another great experience in dealing with Appliance Pros! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-09

great

"Had what I needed and was not hard to find on web site"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-08

Exactly what I needed

"Ordered 3 replacement heating elements for my older GE electric range. They arrived in 2 days and were exactly what I needed --"genuine" replacement parts and correct sizes. Easy to plug in. These were a little pricey, but isn't everything these days... I would purchase from this vendor again with full confidence."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Chris

Customer Correspondence Team