ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-05-08

fast

"The part I ordered was here fast!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Don't forget to check us out on Facebook.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-05-08

Ice maker

"great service, and support"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. We are here to serve!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-05-07

Very good

"It was just the timer knob, this is third replacement and by far the best quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are happy to hear that the repair went well. Your comments are most welcome.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-05-07

Home Owner

"I have a great experience. Thank you for the video!"


Rep reply posted 2023-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! Thank you for using our site and for your feedback.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-05-07

Great prices and service

"While cleaning my GE oven recently I inadvertently broke the part that ignites the gas. The stove is about 12 years old and I've never had a problem with it - till now. I immediately had vision of a costly service repair bill. However, before biting the bullet for a technician to come over and replace the part I decided to do a little online research. I'm really glad I did so.
The first website I went to identified the part and priced it at about $85.00 before shipping and handling. A little more digging brought me to Appliance Parts Pros and I'm so glad I found them. Not only was the needed part cheaper - about $30.00 cheaper! - but they also had a 5-6 minute video showing me how to complete the replacement. While the stove used in the video was not the exact model I have, the information provided was more than enough to convince me that this repair was well within my ability to do.
I ordered the part at about 4 pm on a Wednesday and got it within 24 hours. The repair took about 1/2 hour and I was back to baking again that night.
Great price, great technical info, great shipping - if I could give this review 10 stars I would. Needless to say, this is now my go-to site for replacement parts.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for taking the time to share your experience. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-05-05

Dishwasher parts

"Correct items for 2006 unit and arrived quick!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We hope the repair was successful.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-05

Super fast shipping!

"The ordering and shipping process was incredibly efficient. Our order shipped the day I ordered, and two days later was delivered by UPS. I wouldn't hesitate to order from this company again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate your endorsement!

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-05

Excellent

"Online shopping was perfect. Correct parts delivered promptly. Will ship them again when needed in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope the repair was successful.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-05-04

Met expectations

"Received what we expected. Had a problem with shipping put they resolved that immediately to our satisfaction"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-04

Great experience

"Delivery was quick. Had to return the product because I ordered the wrong model. Customer service was great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-04

Delivered on time as promised

"Found these folks when a competitor did not meet expectations. They are now my first choice!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-04

Great price, as described, and fast shipping!

"Great price, as described, and fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-04

LG washing machine

"Quick delivery. Video for replacing was very concise "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We hope the repair was successful.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-04

Had the part; quick delivery

"I was able to look up my GE oven model, review the diagram and pick out my part. Shipping was quick. I've used AppliancePartsPros.com before and I'll use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-05-04

Excellent parts

"Excellent parts and great communication. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We appreciate your review.

Kind Regards,
Chris
Customer Correspondence Team”