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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-04-27

Great customer service

"I have ordered many different parts for different appliances. All parts have fix and worked perfectly. There was one instance where I was unable to find the correct part to fit a portable dishwasher, the customer rep was able to get me the correct part. So happy with all of my purchases."

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Rep reply posted 2023-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-04-27

Convection oven fan

"part fit exactly as it should and works great"

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Rep reply posted 2023-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-04-26

Great experience!

" Found my parts, all in stock, and even a video on how to install them. Shipped the next day. Impressed!"

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Rep reply posted 2023-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-04-26

As advertised

"The dishwasher repair kit had everything I needed to fix the upper tray rollers."

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Rep reply posted 2023-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We appreciate your review.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-04-26

REALLY FAST service..... like WOW fast

"I needed a few replacement shelves for the refrigerator in our new home-- I found Appliance Parts Pros via a Google Search, and was typically skeptical, as with any new business I find on the web...... ordering was easy, and in the process, they claimed that their service was usually fast (sure, they all say that).

In fact, I received my first order from them in only 2 or 3 days, and the second one even faster. The parts I ordered were a perfect fit (you need to know your model number, as cryptic as it may be), and at a decent price (I couldn't find it cheaper). What more could you want?
"

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Rep reply posted 2023-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy everything worked out.

Kind Regards,
Chris
Customer Correspondence Team


Verified
4/5

2023-04-26

Advertising very deceptive

"Ordered a hinge and bearing for a small freezer. The original order suggested free returns if the part didn't fit. After finding the part, it took several times trying to enter the freezer serial number until their system took it. When the part arrived it obviously wouldn't fit. The return process simple, but I was required to pay return shipping. I feel that I should not have to pay for the mistakes in their data base. After a conversation with a customer service rep, the shipping fees were returned. I highly recommend doing business with this company."

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Rep reply posted 2023-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-04-26

Meat drawer slide

"Good fast ship, right part."

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Rep reply posted 2023-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-04-26

Perfect Fit

"Great quality, was a perfect fit and quick delivery."

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Rep reply posted 2023-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-04-26

Worked perfect

"Changed the damper control in about 5 min No more noise and worked perfect"

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Rep reply posted 2023-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Your Name
Customer Correspondence Team


Verified
4/5

2023-04-26

Refrigerator parts

"A shelf bracket broke in my refrigerator. I had a problem identifying the part & was in a hurry; subsequently, I ordered the wrong part.
Most of the blame goes to me; never rush the process. However, I think the illustrations of the parts are very small; not easy to identify.
"

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Rep reply posted 2023-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-04-25

First time buyer

"Found the items I needed on their website, ordered them and received the items within 3 days. Very efficient operation. "

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Rep reply posted 2023-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-04-25

Great fast service.

"Item was received next day and installed same day by myself. "


Rep reply posted 2023-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-04-25

Fast shipping -

"The part didn't resolve the issue but I did receive it quickly. We're trying our second option and fingers crossed it works. I appreciate your helpful videos and desire to help the consumers directly. "

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Rep reply posted 2023-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2023-04-25

In stock and quick delivery

"All parts were in stock and delivered within a few days with minimal disruption at home. Can't ask for anything else."

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Rep reply posted 2023-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope the repair was successful.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2023-04-24

Excellent full experience

"1. Had the parts I needed.
2. Got them to me quickly.
3. Provided an excellent video on how to perform the repair.
4. Charged a reasonable price.
It would only be better if they came to my house and did the repair for me while I was sleeping.
Great offering! Thank you.
Fair winds.
"

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Rep reply posted 2023-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris

Customer Correspondence Team