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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-05-03

Fast deliveries

"The item ordered was apparently damaged during manufacture. APP promptly responded to my claim and issued me a replacement. Both deliveries were in two days of being ordered. "


Rep reply posted 2023-05-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-05-03

Thanks for great service !

"Chat help on web site was wonderful and parts was exactly what we needed to fix our washer!"

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Rep reply posted 2023-05-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-05-03

Washer timer

"We placed the order on Monday and by Friday we had our new part in hand. The part fit like a glove and worked great. I will keep their address close by. "

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Rep reply posted 2023-05-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-05-02

MarkT

"Delivered promptly as represented. Couldn't ask for more."

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Rep reply posted 2023-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-02

Great Job

"Bought some parts and they arrived right away"

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Rep reply posted 2023-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We appreciate that you chose us for your appliance repair needs.


Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-01

Prompt Delivery

"Part was delivered as identically indicated as ordered. Have not installed yet since the diagnostics pending. "

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Rep reply posted 2023-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris

Customer Correspondence Team”


Verified
5/5

2023-05-01

The Best of the Best

"Fast and accurate service!
"

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We appreciate your endorsement!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-05-01

Right part. Quick delivery.

"Cheaper than buying a new refrigerator or even calling a service man."

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-05-01

Good

"Good.......






...........
"

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We hope the repair was successful. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-30

Exceeded Expectations - First Time Ordering

"All my needs were met, easy ordering, fair price and fast delivery. The experience exceeded my expectations!"

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. We'll be there for you next time, too!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
4/5

2023-04-30

Little pricey but ok

"I am still waiting on my order to come in "

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“It looks like you chose our Economy shipping option, which typically arrives within 3 - 10 business days.
We strive for 100% customer satisfaction, so if there is anything else we can do, please let us know.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-30

"After sending wrong part twice but all was corrected by vender."

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
2/5

2023-04-30

For $11 delivery, the 1 small package should have been delivered as promised

"I broke an end cap on the door shelf of my refrigerator. Delivery was promised on a certain Thursday before 7 PM. On the day before delivery it was still promising delivery the next day before 7 PM. I went out and purchase several perishable items expecting delivery on Thursday. The small package was not delivered until Friday after 12:30. Luckily none of my items were ruined, but I was not pleased."


Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“It looks like you chose our Economy shipping option, which typically arrives within 3 - 10 business days (Monday through Friday). We apologize for any inconvenience that this might have caused.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-29

Excellent experience with super fast delivery

"Very impressive service. Exactly the part I needed. Thank you "

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are happy everything worked out. Thank you for taking the time to let us know how we did.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-29

Easy to locate parts.

"I like the feature to enter Model # and a list of assemblies and parts appear. The PC Boards describes the function of this part so that you know which board to select based upon the problem that you are having. I did not receive any instructions on how to install the PC Board. I studied your assembly diagrams and figured out how to disassemble and reassemble my oven."

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Rep reply posted 2023-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We're always striving to improve our customers' experience, so we appreciate your feedback.


Kind Regards,
Vickie
Customer Correspondence Team”