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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-02-11

Fast delivery, easy repair instructions

"Dryer kept running after the cycle was finished. Had happened before, and I thought the problem was the humidity sensor bars, so I ordered those. Easy to find the proper parts on the website, arrived quickly and in good shape. Installation instructions online were easy to follow (very simple repair anyway, but nice to know I was going to do it right). Unfortunately (and not the fault of Appliance PArts folks) the problem remains. I figure it's probably the timer or main circuit board, and will try those next (but harder to repair....).
They did their job, but it looks like my diagnosis was incorrect, so will have to try again....
Will definitely order the parts from them, once I definitively diagnose the problem.
"

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Rep reply posted 2023-02-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thanks for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-02-11

Forget the manufacturer and come here.

"After being totally frustrated with the lack of customer service from Frigidaire, I found Appliance Parts Pros. What a breath of fresh air. My rep was patient and diligent until she found exactly what I was looking for. I felt that she went above and beyond. I received exactly what I wanted and I was able to do the repair myself in about 10 minutes. I would definitely use them again. The item was shipped immediately. Thank you!
On another note, I would definitely NOT buy another Frigidaire product. This was the crisper drawer track where the wheel actually cracked off. It was under warranty when it broke and I could not get Frigidaire to replace it. I even wrote a letter to the corporate office detailing my frustration and need along with photos. I never received a response and I tracked the letter which did show delivered.
"

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We'll be there for you next time, too!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-11

spark module

"came i. ine day. works great"


Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Vickie
Customer Correspondence Team


Verified
4/5

2023-02-11

Dryer parts

"I would like a tracking number for the part"

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We apologize for any inconvenience this situation may have caused. We have emailed you personally to provide you a tracking number for your order.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-11

Return

"Every time I need something for a home repair I windup using you no matter where else I look and am always pleased with the products."

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-10

"I received exactly what I ordered before expected arrival time. "

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Don't forget to check us out on Facebook. Thank you for choosing AppliancePartsPros.com.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-09

Next day delivery!

"Our refrigerator quit working, hubby repaired with a new part.
Arrived the next day and is running like a champ.
Thank you for great service!
"

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We look forward to helping you with any future appliance repair needs you may have. Thank you for taking the time to share your experience.

Kind Regards,
Vickie
Customer Correspondence Team


Verified
4/5

2023-02-09

good parts good service

"The directory of parts was good and made it easy to find the correct parts. The parts were delivered when they said they would be. The instruction video was great and easy to follow."

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-02-08

Refriger Rated

"Parts were available and of a good quality."

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your comments are most welcome. Thanks for your feedback.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-07

Excellent company

"Received part quickly. Their how-to videos are awesome for DIY'ers. Highly recommend this company."

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know.
We are glad you liked our services.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-07

LG refrigerator

"Ordered a shelf and a new touch pad for an LG refrigerator, but parts were correct. Watched the installation video on order page which was a big help, installed the new touch pad from start to finish in under an hour and a half. Completely satisfied.
Tom
"

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-06

Excellent part ⭐️⭐️⭐️⭐️⭐️

"This part works perfectly. I will recommend this company to anyone. "

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Your feedback is much appreciated. We appreciate your feedback. Thanks for letting us know.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-02-06

My go to place for parts

"I needed a new water inlet valve for my refrigerator, and they had it at a great price. I also needed some tech help, and the tech person was able to give me the help I needed. Great service!"

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Rep reply posted 2023-02-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Thank you for taking the time to share your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-05

Dryer Lint Screen

"Website had a detailed parts breakdown that made it easy to select the needed part. Ordering was easy. I have used ApplianceParts inthe past so I knew what to expect."

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Rep reply posted 2023-02-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your repeat business! Thank you for using our site and for your feedback.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-02-05

"Was the exact part I needed "

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Rep reply posted 2023-02-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for choosing AppliancePartsPros.com.

Kind Regards,
Brent
Customer Correspondence Team”