"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Excellent service. Right part, on time promised! "
"Thanks to the replacement video, we were able to do this ourselves !!!"
“We're so glad that you found our repair videos helpful! Thank you for writing this review.
Kind Regards,
Brent
Customer Correspondence Team”
"They had the part I needed, delivered it quickly & the included instructions were easy to follow. The job was completed in no time & my ice maker is working like a charm. Way cheaper than buying a new fridge."
“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you so much for taking the time to give us feedback.
Kind Regards,
Brent
Customer Correspondence Team”
"Easily found parts for dishwasher repair and shipping was fast. Thank you"
“We're happy to help! Thanks for your feedback.
Kind Regards,
Vickie
Customer Correspondence Team”
"It all started when my brother decided to remodel his kitchen. My wife said we would love to take your old oven off of your hands. Having a built-in oven and a built-in range top at the time, this made it a necessity that I would have to remodel our kitchen as well. I only found out that the oven was of need of repair when I went to pick it up from my brother's house. The website made it super easy to find the part I needed and order. My only complaint is that I paid for overnight shipping, and it did not arrive overnight. It was ordered on a Thursday and did not arrive until Monday. Still super happy with being able to get the part. Other searches were dead ends. "
“We apologize for the delay with your order. We are unsure of why the shipment was delayed. However, due to the delay, we have refunded your shipping cost. We're always striving to improve our customers' experience, so we appreciate your feedback.
Kind Regards,
Vickie
Customer Correspondence Team”
"I waited several weeks for my order to be filled. I finally gave up and contacted the merchant and asked to cancel the order. The person that I talked to was very cheerful and cancelled the order immediately. I received a confirmation email in less than a minute."
“We hope you'll consider our company the next time you have appliance parts needs! We are here to serve!
Kind Regards,
Vickie
Customer Correspondence Team
”
"Items were correct and delivery was extremely fast."
“
We aim to please! We hope the repair was successful.
Kind Regards,
Vickie
Customer Correspondence Team
”
"I placed an order for a user interface board for my dishwasher that had an ETA of a few weeks. The next day, I got an email saying my order was cancelled stating the UI board has been discontinued by the manufacturer. A few days later, while still looking for the part, their website showed there were 16 in stock and would ship in 2 days! So I placed another order, but also sent an inquiry to verify it was actually available. The reply said unfortunately they were not, but had an ETA within a week, so if I placed another order it would go through and would ship as soon as they received them. Well, once again, the next day my order was cancelled with the same explanation as the first tine. So there's no guarantee the info on the website is accurate and the info from customer service isn't accurate either. I've also contacted GE and was told there is no indication that the part is discontinued - it is simply on back order. "
“We strive for 100% customer satisfaction. We are unable to supply the part in or out of stock at this time. You may want to discuss the part availability with your manufacturer. We sincerely apologize for any inconvenience that this may have caused.
Kind Regards,
Vickie
Customer Correspondence Team”
"Very good. Just what I wanted "
"You guys are great! I was looking for my filters locally and no one could help me. I hit the computer and stumbled onto Appliance Parts Pros and you are thet...Pros! It was easy finding my part and you delivered on time. Thank You! I certainly know where to come in the future and my friends will know about you too. Jim"
"Most helpful was the instructional video in the context of the ordered part. Excellent"
"Delivered as ordered in just a couple of days."
“We aim to please! Thanks for your feedback.
Kind Regards,
Vickie
Customer Correspondence Team
”
"PLACING THE ORDER WAS SO EASY.THE PART WAS DELIVERED SOONER THAN I THOUGH IT WOULD,AND THE PART FITTED PERFECT."
“We are happy to hear you benefited from our services. We appreciate your feedback. Thanks for letting us know.
Kind Regards,
Brent
Customer Correspondence Team”
"Website made it easy to select the correct parts for my repair job. "
“We are happy everything worked out. Thank you for choosing AppliancePartsPros.com.
Kind Regards,
Brent
Customer Correspondence Team”
"Ordering was easy, shipping was quick. Will use again. Thanks"
“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Thank you for sharing your experience.
Kind Regards,
Brent
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We are glad you liked our services. Thank you so much for taking the time to give us feedback.
Kind Regards,
Brent
Customer Correspondence Team”