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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2023-02-05

Excellent

"Responsive. Answered the phone with no wait"


Rep reply posted 2023-02-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your comments are most welcome. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-02-05

Quick and easy!

"Got the parts I needed quickly and the how to videos were great. Everything has been installed with very few tools. Dishwasher is running like it should."

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Rep reply posted 2023-02-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Thanks for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-02-04

ordered on a whim

"super fast and accurate, perfect fit"

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! Thank you for choosing AppliancePartsPros.com.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-02-04

The Easiest Refrigerator Repair!

"As always, using AppliancePartsPros.com is my 'go to' resource for all home appliance repairs. They make it easy to identify the required parts, their repair videos are simply the best, and the part arrived the next day. It doesn't get any better than that!!"

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We'll be there for you next time, too!
We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-02-03

Microwave parts

"I received excellent help from Cindy.
Explained what was the part I needed. Part was shipped, we installed. Now we have a working Microwave.
Thank You so much for all your help.
Juana Sanabria
"

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be sure to pass that along to the agent who helped you. We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-03

Great Sercice and Pricing

"Highly recommend. Shipping was two days, item packaged extremely well, installed and worked great….sure it will work for years. Will use Appliance Pros from now on. Thanks"

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for taking the time to let us know how we did.
We are happy you chose us to help you fix your appliance.

Thank you for choosing AppliancePartsPros.com.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
3/5

2023-02-03

Good service

"The order process was quick and easy. The part arrived very quickly.
I had the correct part number but when replacement part arrived it was slightly different. Made it fit.
I’d still use them again for my parts needs.
"

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Design and engineering changes will always be part of the job for manufacturers due to constant innovation, design changes in appliances, and meeting consumers' requests. As a parts distributor, we are not really involved in the design or changes made by the manufacturer. However, we continually strive to obtain the most updated quality parts. We apologize for any inconvenience to you.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-03

Spot on

"Large inventory, fast shipping. Kept me informed of purchase, very competitive prices. Will use again."


Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too!
We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
4/5

2023-02-03

shipping cost to much for the the size of the part I purchased.

"Shipping cost to much for the the size of the part I purchased."

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We do our best to offer the most affordable shipping cost, like our Economy shipping at $11.00. We apologize if our pricing didn't meet your expectations.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-02-02

Refrigerator part

"East to order easy to install. Fast delivery
Great product
"

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We are happy to hear you benefited from our services.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-02-02

Interface

"Was looking for a new interface for my fridge as the one that was in the door was almost no display and had been that way 13 months after I purchased the fridge. I called Frigidaire and they said it was out of warranty, but would give me a deal on a new one for $250. I hope this one will last longer. This one is also brighter than the original and half the money. "

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Rep reply posted 2023-02-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience.
We are happy everything worked out.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
4/5

2023-02-01

Washing machine parts

"Good service. Ship was a little slow and tracking took three days to become active. Parts were fine. "

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Rep reply posted 2023-02-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We're always striving to improve our customers' experience, so we appreciate your feedback.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-02-01

Excellent Service

"They are very knowledgeable and very kind. It was a really pleasant sur"

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Rep reply posted 2023-02-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.


Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-02-01

washer Gaskets

"Product was delivered the next day .all parts were individually wrapped . The front load washer gasket is a PUP to install . But with a little determination, it was a learning experience for sure . The inside section was the hardest to deal with ,I did use some small clamps to help facilitate the operation . When I put everything back together the machine had no power . I called your help line and was given several areas to check for power issues . The gentleman that helped me on the phone was quite versed in the topic . I took the top off machine and went after the computer panel as per the phone call . It was a quick fix plug half in half out . put some electric tape on it to hold it in place and everything is working fine .Thank you for your help in getting things back in order Norm"

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Rep reply posted 2023-02-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-31

Bosch Range Hood

"It was very easy to get the proper part I needed. They made everything easy to find."

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Rep reply posted 2023-02-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matthew
Customer Correspondence Team”