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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2023-01-19

Super service

"Part was exactly what I needed. "

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Rep reply posted 2023-01-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did.
We hope you'll consider our company the next time you have appliance parts needs!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
1/5

2023-01-19

wrong part!

"You sent the wrong part. I ordered the correct one elsewhere. Yours is being returned."

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Rep reply posted 2023-01-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello, good morning.

We apologize that you did not receive the part that you ordered. If you had contacted us, we would have been happy to resolve the situation. I have provided you with a refund. Please allow 3-5 business days for this refund to show on your account.

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-01-19

Wrong parts

"AppliacePartPros service is excellent. Too bad I ordered the wrong parts. At least now I know that they are the wrong parts. "

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-18

Excellent repair videos and advice

"Dryer timer wasn't working. Researched buying a new timer. ApppliancePartPros video suggested it could be a resistor, not the timer. Resistors are much less expensive and easier to replace. So I bought and installed the resistor. It worked. The timer advances normally again. Their advice saved me a pile of money and a lot of time."

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy everything worked out.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-18

Microwave

"Tray was not turning. Found the replacement piece easily and my repair took a minute when I received the part. "

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We are happy you chose us to help you fix your appliance.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-18

What I needed and extremely fast delivery!

"I got 2 day delivery!
Best price I found, too.
"

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-18

Amazing Service!

"Part was a perfect match! I was given a delivery timeline of 2-3 days, but it arrived next day! This was particularly helpful because I had ordered a replacement main shelf for my refrigerator, so my groceries were just piled inside. I recommend this site to my friends and family. Will absolutely be doing business with them for all of my appliance part needs."

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matthew
Customer Correspondence Team


Verified
5/5

2023-01-18

Quick and Excellent

"This is a good place to get repair parts for your appliances. It offers helpful advice and has the exact parts for even old appliances. It is not cheap but at least you get the right part that fits and does the job, and it is delivered very quickly."

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-17

Always A+

"On time, perfect and they have all about kitchen aid appliance parts. I'm very satisfied.
Web page easy to navigate. Easy to shop and you can have every thing you want in appliances parts.
Thank you AP
"

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Customer Correspondence Team”


Verified
4/5

2023-01-17

Return

"I ordered the wrong part an am waiting to see how the return goes. Everything else went well."

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-16

Lower Oven Heater element

"Wonderful..located part on site; ordered; recv'd very soon after and installed via Video showing me how! TYTY"

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Rep reply posted 2023-01-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2023-01-16

All worked well.

"The part came early and was easy to install and worked well."

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Rep reply posted 2023-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope the repair was successful. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-01-15

just what i needed

"Easy to find, easy to order, came as promised. "


Rep reply posted 2023-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for your valuable feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-01-14

Excellent!

"The web site is easy to navigate, the price is reasonable, and the delivery took less time than I thought. It's a wonderful experience."

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Rep reply posted 2023-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for writing this review and taking time out of your day to do so!



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-01-13

the assistance was great

"The phone conversation and online videos made the job easy. The parts came quickly and were the correct ones. This is my 3 rd time dealing with the company and had good response every time. Prices were reasonable. Chat room did not work. Just call them."

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Rep reply posted 2023-01-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We'll be there for you next time, too!

Kind Regards,
Vickie
Customer Correspondence Team”