"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Part arrived when promised. Correct part, correct fit and now, a working dishwasher."
"Perfect part. Informative video. Fast shiooing. Appliance Parts Pros is my go to appliance parts source."
“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Your youtube video walk me thru step by step. Thank you!"
“You are very welcome! We're so glad that you found our repair videos helpful!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"These guys are really helpful. I will use them every time I need to fix an appliance."
“Thank you for taking the time to share your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I had a baking element conk out right before Christmas baking season went into high gear. We live in a rural area, and none of the local stores (all two of them}had the correct part. AppliancePartsPros had the right part in stock. It took from Friday until Wednesday to get the part. The part came exactly when estimated at order placement, and installation was simple. Thanks for being able to deliver in a crucial situation!"
“You are very welcome! We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Fast shipping, part exactly as described, and 100% addressed the problem."
“Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Element fit and works good. Fast shipping "
“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Very little in the way of videos for replacing my upper dish rack. Never could figure out how to put the little clip on the front to prevent tha rack from slamming into the soap dispenser. One picture would have really helped! The rack did arrive promptly but the process took over 3 hours to do…color me a perfectionist."
“Thank you for taking the time to share your experience. We are happy to hear that the repair went well. On our website under the part number AP5951865 (Upper Dishrack), there is a video by one of our techs going step by step through the process to replace the part.
Kind Regards,
Matt E.
Customer Correspondence Team
”
" Much quicker delivery than expected. Great service and parts! They even had a video to tell me how to install the part! Very good. Semper Fi"
“We're so glad that you found our repair videos helpful!
We appreciate you taking the time to leave us positive feedback on your experience.
Kind Regards,
Vickie
Customer Correspondence Team”
"It's all good. Thank you."
“We appreciate your repeat business! Thank you for telling us.
Kind Regards,
Vickie
Customer Correspondence Team”
"video helped explain what we needed and the a video to how to replace the parts was spot on"
“We're so glad that you found our repair videos helpful!
Thank you for the endorsement.
Kind Regards,
Vickie
Customer Correspondence Team”
"The website was easy to use to find the right parts, the ordering was quick and easy, and the package arrived in two days!! Fantastic service."
“We appreciate your detailed feedback. Thanks for letting us know. Your comments are most welcome.
Rock on,
Nicole”
"The parts were hard to find but you had just what I needed. They arrived when you said they would and I appreciated that. Thank You!!"
“We appreciate that you chose us for your appliance repair needs. We appreciate your feedback. Thanks for letting us know.
Kind Regards,
Vickie
Customer Correspondence Team”
"Their website is very misleading. Immediately returned the product at my expense. And did not give me the full refund. Do not use.
"
“Hello Judi,
We apologize for any inconvenience you experienced with ur company. As of 1/6/2023, Appliance Parts Pros.com has issued a full refund for your order in the amount of $80.64. Once again, we apologize for the experience, however, we do appreciate your honest feedback. It allows us to resolve any problems that occur and helps with improving our services.
Kind Regards,
Vickie
Customer Correspondence Team”
"part deliverd on time as promised "
“We are glad you liked our services.
Thank you for choosing AppliancePartsPros.com.
Kind Regards,
Vickie
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We are happy to hear that the repair went well. Thank you for letting us know how much you liked our services.
Kind Regards,
Brent
Customer Correspondence Team”