"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Finding the product was a breeze with the help of the representative on the online chat. The part came quickly. Overall, Great customer service!!"
"Top Rack Roller Repair.
Part Description was Good, Pictures - Good, Video Excellent.
Would Use Again when Needed. "
“We are happy you chose us to help you fix your appliance.
Thank you for using our site and for your feedback.
Kind Regards,
Vickie
Customer Correspondence Team”
"Easy to order part online. Quick delivery. Easy to install following online video."
“We're so glad that you found our repair videos helpful!
Thank you for taking the time to let us know how we did.
Kind Regards,
Vickie
Customer Correspondence Team”
"The evaporater fan motor was a perfect fit "
“Thank you for telling us.
We are happy everything worked out.
Kind Regards,
Vickie
Customer Correspondence Team
”
"The part and the video. There you are."
“
We're so glad that you found our repair videos helpful!
Thank you for letting us know how much you liked our services.
Kind Regards,
Vickie
Customer Correspondence Team”
"Dryer part was easy to identify and order. Delivery was reasonable time period. Only criticism was that I never received a shipping notice and tracking number. Unusual in this day and time. I’ll chalk that up to a glitch. "
“We apologize that you didn't receive a shipping notice. We apologize for any inconvenience this may have caused. Thank you for taking the time to provide feedback because we do strive for 100% customer satisfaction.
Kind Regards,
Vickie
Customer Correspondence Team
”
"A 25 cent part for 11.00. It's ok... I needed the part. I can ship a 5LB package to hawaii for way less then what you charge to ship a 2 oz package within the states. I can see where you make all your money. Kiss me first please."
“We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers' budgets. In addition, we constantly work with our freight providers to provide the most cost-effective shipping prices. Thank you for your feedback.
Kind Regards,
Vickie
Customer Correspondence Team”
"Ordering was easy and delivery quick, but unfortunately the item was not the right size and I returned it
to Appliance Part Pros. I am now awaiting a refund."
“Hello, we apologize that you ordered the wrong part needed for your repair. We have issued you a credit in the amount of $216.30 for your order. Please allow 3-5 business days for this refund to show on your account.
We do strive for 100% customer satisfaction.
Kind Regards,
Vickie
Customer Correspondence Team”
"Attention to detail and outstanding customer service."
“Thank you for using our site and for your feedback. We appreciate your endorsement!
Kind Regards,
Chris
Customer Correspondence Team
”
"Good website fast delivery "
“Thank you for taking the time to review our site. We appreciate your review.
Kind Regards,
Chris
Customer Correspondence Team”
"Only your expert could find the parts I needed. Great job!!!"
“We appreciate you taking the time to leave us positive feedback on your experience. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Matthew
Customer Correspondence Team”
"Product was as described and delivered very quickly! Couldn't be happier with this company. Price was right too!"
“Thank you for using our site and for your feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Matthew
Customer Correspondence Team”
"Needed a new glass door for my oven. Bought it from these guys and it was at my door 2 days later packaged nice and all in great shape."
“Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Matthew
Customer Correspondence Team”
"The correct replacement part arrived as promised and it did fit the dryer. After installation it worked fine. the only drawback to my experience was the part ended up being bent on one end. This was due to improperly packaging/protecting the part inside the box it was shipped in. The inner packaging material used was not sufficient or sturdy enough to keep the heating element assembly from sliding back and forth from end to end which resulted in the weak end of said unit being bent inward. There needs to be better inner packing material used in future shipments like this one that will protect the contents better. The cardboard box was crushed in several places also indicating not enough sturdy packing used to prevent damage."
“Thank you for taking the time to share your experience with us. We're always striving to improve our customers' experience, so we appreciate your feedback. We strive for 100% customer satisfaction and provide a 1-year warranty on all parts if complications arise with the part. Again I apologize for any inconvenience this may have caused. If there is anything else we can do, please let us know.
Kind Regards,
Matthew
Customer Correspondence Team”
"The bake element went out on my 10 year old Whirlpool oven.
I wanted a genuine Whirlpool part and did not know if I would locate one.
Well I did on on this website at a resonable price for a genuine part instead of a cheaper knock- off.
Prompt delivery. Correct part
Thank you! "
“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for taking the time to share your experience.
Kind Regards,
Brent
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We are happy you chose us to help you to get the correct part needed in repairing your appliance. We appreciate you taking the time to leave us positive feedback on your experience.
Kind Regards,
Vickie
Customer Correspondence Team”