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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-12-31

Great service

"Not only is the website great but when you call in to the technicians- they are polite, knowledgeable, and efficient . Great company , I’ll order all my appliance parts from them from now on!"

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-31

maytag washer not agitating very well

"I was wondering why my clothes were not being agitated very well in the washer, Well, turns out that all 4 agitator "dogs" were broken/missing. I went online to appliancepartspro.com to order 4 new ones. I noticed an agitator kit for $27 that had all the parts in it and more to repair the problem so I went ahead and ordered it to save $$ on the shipping by not having to order the pieces separately.
Took about 15 mintues to replace the broken "dogs" with the new ones and other new parts that came it the kit. Now my wash machine agitator works like new again. Thankyou APP for helping me!!
"

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You are very welcome! We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-30

Stove knob

"On time and specific part delivered."

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-30

Saved the day!!!

"Broken thermostat on Viking stove. Appliance folks said long delay to get the part and maybe discontinued. Contacted Appliance Parts Pro had the part in two days. Installed it myself and got a kiss from my wife. Thanks Appliance Parts Pro!"

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You are very welcome! We are happy you chose us to help you fix your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-30

Outstanding response

"Part arrived in a couple of days. Problem Solved.
"

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-30

Stove Top Stories

"Positive all the way. Easy ordering
Price is okay. Shipped and I received my product in record time.
"


Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-30

Fast delivery, easy install

"Parts arrived quickly & installation was easy with the videos they show online."

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-30

Just the way a transaction is supposed to go.

"The website was clear and legible, the photo of the part I needed was sharp, and there was a video that showed me how to install the part. The price was fair, and I got the part in three days."

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
2/5

2022-12-30

Order parts came so late. I paid shipping for next day delivery but it takes one week, vey disappointed

"Not satisfactory of delivery. Next day delivery it went up at least one week"

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Dominador/Karen,

I'm so sorry that your order was delayed in arriving. According to the order information, I do see that you emailed us on 12/27/22 to let us know of the delay. We issued you a refund for the Next-Day shipping in the amount of $29.95. I do want to apologize that your order arrived late. If you have any questions feel free to call us at 877/477/7278.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-29

Fixed my Dryer Issue DYI

"I had issues with the Dryer not completing a normal drying cycle. The Dryer cycle ended too soon and I had to cloths were still damp. I had to add extra drying time, which some times dried too much and shrink cloths.
I replaced the Dryer Cycle Thermostat and Lint Screen Housing Foam Seal. Problem solved.
My Lint Screen housing foam was old and need to replaced to prevent lint from escaping inside the dryer.
"

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Rep reply posted 2023-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-29

"Great selection of parts. Competitive prices. Fast delivery"

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Rep reply posted 2022-12-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-29

Just right

"Great parts and fast shipping. "

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Rep reply posted 2022-12-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We appreciate your review.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-29

Great service

"Ordered a part for our refrigerator. Fairly priced. It arrived two days later. The instructional video is excellent.

All online customer service should be this good.
"

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Rep reply posted 2022-12-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
4/5

2022-12-29

GE Range Drip Pans

"I ordered 4 drip pans to replace the original ones which had corroded after many years. The AppliancePartsPros price was considerably less than the price on a competitor's web site. I received the shipment after only a few days and my range top now looks like new."

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Rep reply posted 2022-12-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-28

Small Part, big deal

"Ordered a door flap spring from Samsung parts and week and half later nothing. Canceled and ordered from appliance parts pros and received updates on order fulfillment and shipping progress and received my part in about 3 days during this Christmas season. Even a small part like a spring was treated like an important order. Highly recommend."

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Rep reply posted 2022-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matthew
Customer Correspondence Team”