ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.29/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-10-13

The place to go for appliance parts

"Easy ordering online. Lots of how to videos. Fast shipping and delivery "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We hope the repair was successful, and we look forward to assisting you with any future appliance needs you may have!

Kind Regards,
Kallie
Customer Correspondence Team”


Verified
5/5

2022-10-13

Service and assistance

"Great service and advice for the parts we needed, thanks as usual "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services.
Thank you for using our site and for your feedback.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2022-10-13

Happy Repair

"Great information to repair appliance and availability of parts"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs!

Thanks for your feedback.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2022-10-13

Dishwasher rollers for bottom tray

"They were delivered in 2 days and the instructions to replace them was great. I’m so happy it works again and price was right too. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs.

We appreciate your feedback. Thanks for letting us know.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2022-10-13

Fantastic

"The people I spoke with were great they new their products and even helped with a replacement because the part I ordered was broken in transit. Terrific experience."


Rep reply posted 2022-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement!

Thank you for choosing AppliancePartsPros.com.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2022-10-12

Excellent

"I am still having a small problem, but I don't think it has anything to do with the part shipped. Satisfied with the assistance in shipping the part I ordered."


Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-12

Easy

"Found the site easy to use

found my parts first try.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for choosing AppliancePartsPros.com.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-12

always the right part

"used a cheaper alternative had a horrible experience. I will always use Appliance Parts Pros for the right quality part. Fixed the fridge, stove, and now the dishwasher. They dont make appliances like they used to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-11

Good customer service

"My Aunt’s LG dryer ran without heat. I did some research and learned that the thermistor could be a cause. I replaced it and also found that the reset button didn’t work accordingly. I then called the customer support. She patiently searched the part list but found nothing about it for my model. I was so happy that I could cross it out from my need to check list."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Thank you for letting us know how much you liked our services.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-10

Quick Service

"I ordered two items. They both came very quickly and were exactly correct parts."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for sharing your experience.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-09

Part was a perfect match

"Easy repair, took only a few minutes "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-08

Great customer service

"Great customer service fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your review was very nice. Thank you for sharing your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-08

Service

"Excellent customer service. Issue resolved very quickly. Outstanding company"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We enjoy hearing from our customers. Thank you for taking the time to let us know how we did.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-08

Repair Frig door

"Parts came quickly used video easy job to do."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are glad you liked our services. Thank you for letting us know how much you liked our services.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-10-08

Quick shipping and easy shopping

"AppliancePartsPros.com makes it easy to find the right parts, and their instructional videos make repairs doable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are glad you liked our services. Thank you for using our site and for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”