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Product & services pricing
4.03/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-08-24

Excellent Prices and Quick Delivery

"They help me decide what part was appropriate for my repair. I found the part I needed and easily fixed it."


Rep reply posted 2022-09-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're glad to hear you were able to easily fix your appliance! Thanks for the feedback and choosing AppliancePartsPros.com!”


Verified
5/5

2022-08-24

Fixed problem easily

"Called due to ordering wrong part. Customer rep was easy to talk to, spoke english that was easy to understand and was very helpful. "

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Rep reply posted 2022-09-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience! We are glad to hear everything worked out. We hope you'll consider our company the next time you have appliance parts needs!

Best wishes,
Kelly
Customer Correspondence Team”


Verified
5/5

2022-08-23

"Quick delivery and the correct part!"

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-23

Exactly what was needed

"Exploded drawings made research easy. Part was exact fit, delivery when promised. Good work!"


Rep reply posted 2022-09-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We are happy you found us!

Sincerely,
Kelly
Customer Correspondence Team”


Verified
5/5

2022-08-23

Easy to follow repair instructions

"The necessary parts were delivered in a timely manner. The associated site ensured I had all of the correct parts and information to do the repair. "

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Rep reply posted 2022-09-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for using our site and for your feedback. We appreciate your endorsement!

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2022-08-22

Great service and on time delivery!! Thank you!

"Ordered and was nervous it wouldn’t come…it came before the expected date!"

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Rep reply posted 2022-09-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are glad to hear our shipping beat the expected date! We look forward to helping you with any future appliance repair needs you may have.

Sincerely,
Kelly
Customer Correspondence Team”


Verified
5/5

2022-08-22

Very professional!!! Fast shipping!!! Great pricing as well!!! Will buy again from this seller!!!

"Great shopping experience!!!"

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-22

Easy ordering, quick delivery and simple returns

"Everything was great, no problems whatsoever. "

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Rep reply posted 2022-09-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you so much for taking the time to give us feedback. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
4/5

2022-08-22

Much better than expected

"Our Sears Elite fridge had a broken door bin. I "fixed" it with epoxy,etc. , but it looked really nasty. I discovered Appliance Parts Pros while surfing the internet, and on a whim, checked to see if they had the part. By golly, they did! And, at a price I felt was reasonable! So I ordered it. It arrived very shortly, not even using express service, and it is the exact shelf/bin thats in there. Looks like I found a parts supplier !! Web site easy to navigate, and fees/services clearly shown."

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-22

Frigidaire dispenser assembly

"The first dispenser assembly was broken so called customer service. They were very helpful and had another assembly sent within a couple days. It was installed easily within about 20 minutes. So far is working great!!"

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-22

Good advice and good price

"The problem with my dryer was diagnosed properly based on information found on the website. The parts arrived fast and were easy to replace after watching the online videos. I have used this site several times and highly recommend it to my family and friends. I hate paying a repairman ridiculous rates to fix something relatively simple."

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Rep reply posted 2022-09-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for your continued support! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kelly
Customer Correspondence Team”


Verified
5/5

2022-08-22

Great experience from beginning to end!

"Tried so hard to find replacement burner pans for my older range. Walmart's universal one's did not fit. These fit perfectly and shipping was super fast! Great shipping communication along the way too! "

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Rep reply posted 2022-09-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for sharing your experience. We are glad you liked our services.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2022-08-21

Exactly what I wanted.

"Fast shipping on the appliance part that I needed however installation has been delayed about two months."


Rep reply posted 2022-09-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for sharing your experience. We hope the repair is successful.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2022-08-21

The Best Website I have ever used

"1. Enter your model number. 2. Manufactures exploded view of appliance appears, with all parts numbered. 3. Under the appliance view are the parts, carried by APpliancePartsPros.com with their part number and prices 4. Click on the part to put in your shopping cart. 5. If instruction on installing the part is desired, a video is available with detailed instructions by a very proficient technician and teacher. 6. There is a compatibility window into which you can put the part number and it will check to make sure it is compatible with your appliance model. This is the only small issue I have, in that they do not have all models listed. My part came back as not compatible, but a call to the company, answered by a human, quickly resolved the compatibility question.
I have extoled the virtues of this company to anybody that will listen. I will not purchase parts from any other vendor.
"

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-08-21

Backorder

"still waiting for 5 of 7 parts ordered, I am aware that parts would be on backorder "

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”