ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
4/5

2022-08-11

Gas dryer parts

"Parts arrived within two days and were easy to fit. The machine is working correctly again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-10

Small part great , shipping costs outrageous

"So so hate your shipping rates "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-08-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-10

Wash Machine

"I ordered the part one day and the computer generated delivery date was out a week and a half. Imagine my surprise when it arrived on my doorstep the very next day!!! I then had a question about another part and went on chat. The gal was AMAZING and helped me find the part that was needed!! This company ROCKS! Thank you so much for stress-free repairs. I will highly recommend you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-08-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-10

Great service...

"Delivery was unbelievably fast. The part was plug and play, took about two minutes to install ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-10

Right Part, Right Price, OnTime

"My experience with AppliancePartsPros was excellent. I quickly found exactly what I needed at a reasonable price, placed my order and received it in a couple of days. I would certainly use them again and highly recommend them to others "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-10

Excellent Experience

"Part arrived sooner than expected and was exactly what I ordered and needed. Easy to use website for product description and order processing. Product was packaged well and arrived in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-10

10/10

"Would part again! Fit and worked."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-09

Another great experience using AppliancePartsPros.com

"Not much to tell. I Did a search with my model number, typed in my symptoms, saw what matched from other customers experiences and ordered the part. I received the part the next day (nice!) and it ended up fixing my issue too. This isn't my first time using APP nor will it be my last. APP is my appliance parts go to everytime!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-09

Replacement dryer filter

"Easy to order, received promptly, works great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-09

Right parts, good informative video

"I ordered a tiny seal and a push nut for my dishwasher, fast delivery. The 2 items weighed less than 2 ounces. Shipping costs were $11.00. Very high shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-08-09

Too expensive

"I replaced all four wheel assemblies on my 20 year old KitchenAid dishwasher. I probably should have done some further searching for a more reasonable price. At $38.00 each plus tax, these cost me over $150.00. Seems unreasonably high for some pieces of plastic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-09-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

We apologize if our pricing didn't meet your expectations. Unlike many other vendors, we source everything from the original manufacturers to ensure quality and compatibility. We also do our best to offer the most affordable parts with the best benefits that our competitors can't match, like free technical resources and a 365-day warranty.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2022-08-08

"Great customer service and the part was delivered within three days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-08

Right part fast!

"End-cap set was easily identifiable and competitively priced. User comments were spot on and an ease to install."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-08

Oven repair parts

"Correct i.d. of the parts, good access to exploded diagrams, quick shipment, reasonable price, delivered on-time. Good job, I will use your service again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-08

Received the package the next day!

"The site was easy to navigate and find exactly the part we needed - a certified Whirlpool part. We received the package the very next day! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”