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Product & services pricing
4.03/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-08-21

The Best Website I have ever used

"1. Enter your model number. 2. Manufactures exploded view of appliance appears, with all parts numbered. 3. Under the appliance view are the parts, carried by APpliancePartsPros.com with their part number and prices 4. Click on the part to put in your shopping cart. 5. If instruction on installing the part is desired, a video is available with detailed instructions by a very proficient technician and teacher. 6. There is a compatibility window into which you can put the part number and it will check to make sure it is compatible with your appliance model. This is the only small issue I have, in that they do not have all models listed. My part came back as not compatible, but a call to the company, answered by a human, quickly resolved the compatibility question.
I have extoled the virtues of this company to anybody that will listen. I will not purchase parts from any other vendor.
"

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-08-21

Backorder

"still waiting for 5 of 7 parts ordered, I am aware that parts would be on backorder "

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-20

Belt was perfect

"The belt fit my dryer perfectly. The video was super helpful! Great company to order from. Super fast shipping."

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Rep reply posted 2022-09-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,

Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2022-08-18

Great customer support. When FedExlost my part they shipped me a replacement

"Great customer support. When FedEx lost my part they shipped me a replacement and got it 2 days later. Oven is now repaired and working fine."

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-18

Great parts and videos

"The parts came in two days and they fit perfectly. The videos made the work very simple."

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-18

Always great

"The site is the best and very easy to use! It always takes me directly to the product that I am looking for. The reviews of the products are very helpful. Usually for me this is the first time that I have had to fix or replace a particular part. It is easy to get in over head but the reviews are very helpful in determining how difficult the process is going to be. Even when it is a difficult replacement the comments are very helpful. I always go to AppliancePartsPros.com first, it is always the most comprehensive information. "

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Rep reply posted 2022-08-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-18

Fast and perfect

"Easy to find the part you need and they get the parts out fast. Great customer service as well and warranty coverage is top notch!"

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-17

Hart to find sring

"I was able to get the part I needed and get it quickly and I appreciate the service"

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-17

Dependable as always

"I used their part location search, found what I thought was the correct part, ordered, and it functioned as required. I have used AppliancePartsPros for parts for several years and parts quality is good, delivery is as expected, and cost is reasonable. "

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-17

Extremely prompt delivery, as usual.

"The parts were delivered the next day after I ordered them. "

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-17

Easy

"It was quick, painless
, accurate!!
"

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-17

Excellent Service

"Easy to locate the correct parts and very quick delivery. Ordered Monday afternoon and arrived in Alaska Wednesday."

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-16

Great service, reasonable prices

"I ordered my part on a Sunday night. It was delivered to my house on the following Tuesday a day earlier than the original estimated date. The website also has a very well made video or removal of broken part and installtion of new part."

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-16

Great Place for OEM parts.

"Bought 4 parts for my Whirlpool Dryer that was taking too long to dry clothes, installed 3 of them and problem is solved. Not sure which part did the trick, but I bought the most likely parts based on their recommendations, figured it wouldn’t hurt to replace old parts anyway. Parts were shipped very fast and arrived in perfect condition."

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-08-16

Refrigerator Part Replacement

"It was easy to order the part I needed and the replacement video on the site was extremely helpful."

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Rep reply posted 2022-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”