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Product & services pricing
3.94/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.24/5
Customer service:
3.96/5
Return/Replacement policy:
4.02/5
Featured Review


Verified
5/5

2024-12-05

Parts were Right

"Fixed mixer with parts and it works fine now. Much cheaper than buying a new kitchen aide mixer!"

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Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-12-05

Great service and prices

"Fast shipping, great service and ptices"

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Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
1/5

2024-12-05

WRONG PART SHIPPED

"RIGHT PART WAS ORDERED....WRONG PART SHIPPED. THEN WHEN I TRIED TO REORDER THEY CANCELLED THE ORDER TO DUE THE BILLING ADDRESS BEING INCORRECT."

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Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

I apologize for any inconvenience, but we do not ship to freight forwarders and the billing address used for the order did not match the billing address linked to the card used to place the order so we were not able to process it for security. I've reached out to you in a private message to assist with the original order you placed with us that you stated is wrong. We are looking forward to working with you to get this resolved.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-12-05

Great Service--was able to repair my 25-year-old Kitchen Aid mixer

"My husband ordered the parts and fixed my mixer, which is just over 25 years old. "

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Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-12-05

Fast and efficient.

"Excellent parts and service "

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Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-12-04

Parts I needed, When I needed.

"I needed parts to repair both a stove and a refrigerator. I easily found the parts needed and they were in stock. Ordering was easy and they arrived within a few days."

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Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-04

Don't drop what you got!

"I ordered a oven igniter, dropped it and it broke, ordered another and got it just in time to make green bean casserole."


Rep reply posted 2024-12-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-04

Success repairing my washing machine

"My Kenmore washing machine was not agitating in the top section at all. The AppliancePartsPros site helped me determine what was wrong and I was able to replace the worn parts thanks to their information and video content. It will now be my goto place for appliance repair! "

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Rep reply posted 2024-12-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-04

Whirlpool oven Thermal Fuse

"Fed Ex delivered my order to the wrong house, and Appliance Parts Pros .com immediately shipped out a replacement as soon as the original shipment could not be located. I will have a technician install the part and if additional parts are required, APP will have my business. Customer service was fantastic. Thanks, Ken"

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Rep reply posted 2024-12-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-04

Fast and accurate

"I ordered 3 parts for my sister's very heavily used mixer from AppliancePartsPros.com for her birthday. They arrived very fast, the parts were exactly as advertised and now her Kitchen Aid is ready for another 25 years of constant use. Both she and I are extremely happy with our experience."

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Rep reply posted 2024-12-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-12-03

fast and easy

"fast delivery, easy part lookup, quick delivery"

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Rep reply posted 2024-12-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for letting us know how much you liked our services. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-12-03

The best!

"Great service online and phone. Quick response. Will buy from them again. Reasonable prices too."

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Rep reply posted 2024-12-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for the endorsement. We are happy you chose us to help you fix your appliance.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-12-03

It's Working

"We were about to look for another microwave and our son (appliance repairman in another state) suggested to order the part and it would be a fairly easy install. We did, it arrived before Thanksgiving and I installed, saved a lot of time reheating leftovers and my wife and I are very thankful!! "

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Rep reply posted 2024-12-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,


Thank you for sharing your experience. We are happy to hear that the repair went well.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-12-02

Excellent Service

"AppliancePartsPros.com provided a Thermal Sensor replacement part for my 15 year old electric GE oven. The website was easy to use. Easy to find parts. And provided video links for DIY self service instructions. Thank you very much. Now my oven is back in business!"

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Rep reply posted 2024-12-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-12-02

Your repair videos are excellent

"With the help of your repair video, I decided to order the repair parts and do the repair myself. It worked out well."

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Rep reply posted 2024-12-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,


We're so glad that you found our repair videos helpful! We are happy everything worked out.

Kind Regards,
Dixie
Customer Correspondence Team”