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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-04-01

great business

"very helpful, efficient, and accurate. what else do you need?"

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Rep reply posted 2022-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-30

Excellent all around

"First, I received it in one day. Second, when I had a question I called customer service and was pleasantly surprised to have the phone answered by an actual human being and she was very helpful and polite. No complaints here. "

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Rep reply posted 2022-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-31

Completely Satisfied

"Quick shipping, all parts fit perfectly"

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Rep reply posted 2022-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-31

Excellent service, good parts fast delivery

"The title says it all. Highly recommend"

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Rep reply posted 2022-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-30

Dishwasher

"The parts were great and worked beautifully. diagrams were helpful and installation was easy. "

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Rep reply posted 2022-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-30

"Excellent service and shipping, my go to place for any appliance parts"

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Rep reply posted 2022-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-28

Exact replacement part

"I ordered a heating element for a Samsung clothes dryer as ours had burned out. It arrived the day it was supposed to and early enough that I could change it out and was using the appliance that evening. The part was an exact duplicate of the original and went in without any alterations. Very easy ordering and the repair video was very helpful."

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Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-02-27

My go to site.

"The page was easy and price was reasonable, you can chat with someone if you need to and shipping was fast. Definitely going to be back.
"

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Rep reply posted 2018-02-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2022-03-27

Dishwasher - A Grand Adventure

"Appliance Parts are the best.

We have a high-end Bosch dishwater that is only 3 years old that stopped cleaning the dishes.

We waited weeks through COVID for an appliance repairman. The first individual was a BS'er of the highest order, charging us $90 bucks to spend 30 minutes telling us how clever he was and then leaving a quote for $500 to supply and install an unnamed part. We waited many more weeks for a second repairman who was very pleasant and helpful and checked that water was pumping but told us he didn't really know what the issue was and charged us $94.

I jumped on the internet and found Appliance Parts Pros, and was able to find the instructions, parts list and technical drawings for my model dishwasher. Using this info I was able to find Appliance Parts videos on YouTube explaining symptoms and a full parts repair process. I was able to diagnose the issue myself as a defective heat pump. I was able to order a genuine Bosch replacement part for $98 which arrived on my doorstep 2 days later. I followed the procedure shown in the video and "Hey Presto, the dishwasher is as good as new!".

Thanks, Appliance Parts for providing fair price parts and great fast service, and all the technical information anyone could need to do this repair themselves provided they have a few basic tools and some basic mechanical skills. I'll go directly to Appliance parts first for all my future appliance issues.
"

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Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-27

Thumbs up for APP

"Great website, easy to figure out and find a part, fair prices, timely delivery."


Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-03-27

6" burner element

"The burner arrived in a timely matter. Both ceramic insulators were broken into several pieces. Fortunately I was able to use the old ones. I would suggest protecting them better for shipping since I assume that is when they were damaged. Love the burner though. I will probably order another one soon."

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Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-26

Happy with our purchase

"Haven’t installed the part as of yet, but ordering and delivery was fantastic. "


Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-26

Solved my problem.

"I am a homeowner with little experience in repairing appliances. When my refrigerator started leaking water I got on to YouTube to see if I could find a solution. AppliancePros.com had a video that showed me where to look. With the assistance of customer Representatives I was eventually able to locate the part necessary and to repair the refrigerator via videos provided. I am quite satisfied with the process and saved a rather sizable repair bill."

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Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-26

Safisfecho.

"Siempre han cumplido con lo que he pedido. Empresa muy profesional."


Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-26

Reviving a dead clothes dryer

"Online chats with your techs helped me diagnose and find the problem. "

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Rep reply posted 2022-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”