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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
4/5

2022-04-08

Hard to return

"I would have given an 5 stars but hard to return"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-07

Great service

"After consulting with the (very helpful) staff over chat, I got the exact part I needed for an elderly Frigidaire, at a fraction of the cost they were charging at the Frigidaire site. While the shipping cost was rather shocking, when it arrived the next day I understood why. I will definitely remember these guys!"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-07

Oven door hinge

"Arrived in 2 days. As always. Great way to save money. "

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-07

Good and bad

"Appliance Parts Pro's have always had what I needed no matter what appliance I am looking at parts for. My only complaint is that I have replaced this part twice within 6 months of each other and this plastic hub design is unacceptable, so its a manufacturer issue I have, not an Appliance Parts Pro's issue."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-07

Home owner

"I have not received the product as today 0.06.2022"


Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-07

Washer Triple Valve assembly

"Got the correct part fast in a quality package for shipping so no damage to the replacement part."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-04-07

Fining an replace electric wall built in oven clock assembly.

"It was easy to locate an replace with the electric wall oven's made and model part number."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-07

great.

"had what I needed, good price-much better than others by 50%. came to me quickly. will install this weekend, watched the video to see how. Will use this company next time I need appliance parts."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-06

Refrigerator door shelf

"Easy to find. Easy to order. Quick shipping. Decent price."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-06

Awesome Customer Service

"I spoke with Michael Bondi and he went above and beyond to get me the correct Range Halogen Bulb for my oven that I needed! What a great asset to Appliance Parts Pro!
Would recommend them to anyone in need of appliance parts.
"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-06

Great service

"Right part, very quick, easy to find and order"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-06

Hooray, my 35 year old IlGelato ice cream machine is back in action

"I searched hi and low for a replacement plastic drive wheel with no success or even a part number. I think the original manufacturer has changed hands three times now and none responded to my inquiries. A schematic for different machine provided a possible part number but you were the only one of many companies that had the part. I took a gamble with you and wow the partis correct. Thank you."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-06

Great!

"I have an old 1999 Frigidaire wall oven that needed a baking element. I feared I wouldn't be able to find parts for something so old, but not only did this place have the parts but they were WAY cheaper than Frigidaire's parts were listed. IN stock, and shipped pretty quickly, so now my oven is working like new again. Thank you, AppliancePartsPros!!! "

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-05

My Kenmore oven glass was no longer manufactured, but AppliancePartsPros had a compatible part.

"My Kenmore oven glass was no longer manufactured, but AppliancePartsPros had a compatible part.
It was shipped quickly, was fairly priced and now our oven is as good as new. The customer service rep was knowledgeable, friendly and very helpful. Thank you!
"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-05

Refrigerator fixed!

"I received the exact part in a couple days. Very easy, parts diagram allowed me to narrow between two parts and order in 5 minutes. "

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”