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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-03-25

replacement part

"part came quickly and directionmade it easy to install"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-25

Excellent!

"My parts arrived and were installed with 36 hours of placing my order. Accurate, good price, fast shipping!"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-25

Micro replacement parts

"Live chat help was great. Very prompt delivery"


Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-25

Cracked Samsung refrigerator bin

"The fast service from Appliance Parts Pros made my - do it yourself repair - quick and easy!"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-25

Old fashioned dependable service

"The order was delivered promptly in good condition"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-24

Dish washer parts

"Went to our local supplier and they told me all the parts were obsolete and no longer available. I checked your site and found the exact replacement parts and ordered them. The transaction was painless and the shipping was fast. Our dish washer is back in business. Thanks for everything."

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-24

Appliance Parts Pros deliver

"Website is easy to use, easy to locate the parts that are needed. In most cases there are pictures which help you verify what you are ordering. Delivery was fast and I got exactly what I ordered."

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-24

Fast delivery, exemplary service.

"Web site extremely helpful. Found and verified part easily. Ordered late on Friday, part arrived early Monday. Box had correct part number on exterior label, but actual part inside was different. Even though this was an OEM issue (part shipped directly from OEM), Appliance Parts Pro Customer Service issued a replacement order and sent a return shipping label and RMA form. No quibbling, hassle, or additional cost to me. The replacement part arrived before I even boxed up the wrong part. So happy I chose Appliance Parts Pros out of the many vendors that offered the part. "

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-03-23

My fault too much

"Was my fault part was un insulated and clips price each not set . 22.00 for one clip bought other one at auto parts store for .27 cents. Wtf "

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-23

Excellent response and service. Delivered product on time and with a fair price.

"Delivered product on time and with a fair price. Would definitely use Appliance Parts. Com again. "

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-23

Ordered a new latch for a Whirlpool Dryer. Simple fix. Thank you.

"Great experience. Fixed it yesterday."

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-23

Washer Pump

"The canned motor pump in my washer stopped running. The rotor of the pump broke apart.
I found the exact pump on AppliancePartsPro.com. Using the washer model number to search on their website it showed every part on the washer.
I ordered it, paid a few more $$ for overnight delivery. Ordered at 10:am it arrived next dat at 03:00pm.
Great and quick service.
"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-23

Broken freezer door handle

"I looked the parts up on line and ordered two of the same parts when I should have ordered a right and left handle. When i realized my mistake I called customer service and they were very helpful cancelling my other orders and making a new order with the correct parts. The parts arrived in a very timely manner and I was able to replace them very quickly. Overall a great experience, Thanks"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-22

Good place for parts!

"Parts arrived on time, undamaged, and fixed the problem."

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-03-22

Great!

"Great website, videos, prices and quick service!"

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Rep reply posted 2022-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”