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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-01-25

****@****

"Fast Response a delivery on time "

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-01-25

Return

"Buying the part was easy, the problem was the return. Appliance Pros make it very hard and does not refund the very high shipping. They do not provide a shipping label, you have to purchase it yourself. I would try another company first and only use Appliance pros as a last resort."

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-01-24

right part fair price

"found part on their website, ordered it and it was delivered as stated"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-24

Excellent experience!

"Part was correct and arrived quickly.
"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-24

Couldn’t find delivered part

"Wrote a review saying I couldn’t find my delivered part and they reached out to me telling me to call in. I did and they are sending me a replacement part that I couldn’t find after being delivered I was very pleased with the results thank you"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-24

agitator for washing machine

"Debra was very helpful in getting what I needed. Got the part in 3 days and put it on in just a few minutes. Works great. Thank you Debra. Will use Appliance Parts Pros again when needed. I like it when you can talk to someone and they can help you out. Have a very nice day.
Thank you, Tony
"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-24

Thank you!!!

"I ordered a baking element for my forty year old oven and got exactly what I needed. It was delivered quickly as promised. I searched to buy it directly from the oven manufacturer but they said the part was not available. So happy I found AppliancePartsPros.com. I will always check here first when I need any replacement parts. Thank you!!"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-01-23

Return policy

"Ordered parts on 01/10/22. Paid $10.95 for prompt delivery. Parts never came until the 22. Now returning parts because ordered and received new parts from other source and dryer has been repaired for 10 days. Problem is it is costing me $15 to return late received parts. Now I'm spending $26 just in mail cost alone. Isn't my fault that parts were delayed. Appliancepartspros should at least refund the parts cost and the shipping cost I initially paid."


Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. I apologize that you didn't get your part fast enough to be able to use it in your repair. As a courtesy, I did go ahead and refund your shipping cost.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-23

Stove switch

"Parts search on the site was excellent. Installation video was excellent! Installed in under 30 min! Thank you!"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-23

110% Satisfied

"Ordered part fit perfect. Shipping was quick and updates kept us optimized when the Ordered part will arrive. "

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-23

LG Water Tank

"Got it faster than expected. The water tank for my LG LFX31945ST wasn't an exact match for the old one but the manufacturer discontinued the original. I was going to return it but with some water feed tube modifications and a bit of duct tape I made it work. "

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-22

Excellent service!

"The crisper drawer in my small refrigerator broke and after a frustrating search from the manufacturer, I found a replacement from Appliance Parts Pros. The shipping was immediate. Unfortunately, the little drawer broke in transit so I contacted the Pros and asked what to do next. They shipped another one immediately and it arrived just fine. Their representatives were wonderful and made everything to simple. "


Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We appreciate your understanding in regards to the broken part.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-22

The parts arrive on time!

"The experience was great without any issues."

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-22

great service

"very good and rapid service. good trouble shooting information"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-22

Great Service!

"Super fast shipping and. fair price. Will use again!!!"

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”