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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-01-28

A surprise company.

"More than pleased. Easy order. Fast ship. No problem with dryer parts. Fit like the original. You can feel confident"

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-28

Excellent Customer Service

"For some reason, my shipping stopped at one place, and shipping status went to pending for several days. I sent an email to the customer service with the order number and shipping tracking number. Soon, I got a reply, and I was told that they would get a new shipping for me without any charge. Today, I received the part."


Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-01-27

consumer

"Parts arrive on time and its perfect fit"

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-27

Got it fixed

"Good experience getting it and installing it"

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-27

Parts Always week to be Instok

"Easy to find the right part for your appliance with the ability to see each part detail and order the right part using their detailed appliance drawings"

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

Excellent Resources and service.

"Extremely easy to find the OEM parts I needed for my washing machine (without knowing the part number either). Delivery was less than 48 hours so I could get it fixed quickly. And the instructional videos associated with every part were detailed and easy to follow. Made replacing my bearings, spindle and other parts very easy! Almost bought from manufacturer site but these guys are so helpful I will always buy from them. Prices were good too. "

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

Received appliance in great shape.

"Had to returned Vegetable pan I received broken. Replaced and returned back to me quickly. Thank you.
"

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

"Quick delivery and packaged carefully."

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

Great Repair Video

"My order for a refrigerator part was filled and delivered almost immediately at a reasonable price. BUT, the best part was a very detailed video on the site on how to handle the quite complicated removal and replacement of the part in my appliance. Without it I might have broken something else. Thank you."

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

replacement wheels for dishwasher

"Wonderful, very easy to purchase, and received them quickly, and was able to put them on with no help whatsoever.

Thank you so very much.
"

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

Best place for parts.

"Great website, easy to navigate, great support, that combined with quick delivery, makes this the place to go. "

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

Burner grates

"Found one of my whirlpool gas range broken???Tracked down replacements. According to search last of 4 sets in the US. My stove gets used maybe once a day, no kids and nether of us is strong enough to break one of the grates. So glad you had what I needed.Thank you."

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-26

Lower frig door pin

"Lower frig door pin replaced after quick parts delivery. Training video was most helpful. 5 star service. "

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Rep reply posted 2022-02-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-25

Great Experience

"Determined which part I needed, ordered it from AppliancePartsPros, had it the next morning, and the dishwasher was up and running within 15 minutes..."

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-01-25

Had My Part

"Ordered door latch for washing machine on Monday, had the part on Tuesday. Installed immediately and was back doing laundry. Meanwhile, I had service call from insurer and two weeks later I am still waiting for them to get part and install. Regular shipping was $10.95 and arrived in 24 hours."

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Rep reply posted 2022-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”