"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Pros: The exploded diagrams helped me with disassembly. Price is fair. Delivery OK.
Cons: Took a while to diagnose failure so more help there would be an improvement."
"A very good online service for appliance parts and help. Coupled with great prices and shipping"
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered replacement handle for GE Refrigerator. Fit perfectly and was easy to install"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very helpful service people"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They had the parts I needed and sent them out very quickly!"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordering was easy. The part arrived in 2 days but sadly was damaged. I called Appliance Pros. Customer Service was superior. I sent a pic of the damaged part. Replacement was received 2 days later and is in perfect condition. I would have been happy if the first part wasn't damaged but then I wouldn't have the pleasure of knowing how great their customer service is. "
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"YOU GUYS WERE GREAT THE FIRST TIME I NEEDED YOU. I WAS SO PROUD I HAD THE RIGHT PART TO FIX MY OVEN. THEN I WENT BACK A SECOND TIME FOR LIGHTS AND GREASE VENTS AND THEY ARE THE RIGHT ONES TOO. FAST FRIENDLY PEOPLE TO WORK WITH AND FAST SERVICE YOU ARE GREAT FOR ME THANK YOU SO MUCH REALLY!!! "
“You're welcome! Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I'm amazed how how fast the parts arrived, but l haven't installed in the stove top yet. Gary
"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The title says it all. We love our Samsung fridge, especially the ice crusher. We probably go through a whole tray or two per day. Needless to say, when it gives us fits we start getting PTSD. lol I dreaded calling a technician just because of work force delays and that little thing called money. I was stumbling around on Youtube last week and there he was, Simon from Appliance Pros, schooling me on how to save our ice maker and crusher ... and our marriage!
Purchase and ordering was quick and easy. Best of all, I just picked regular shipping but it got to my house in 48 hours! Bestest yet, installation was as easy as "Simon says ..." lol Took me less than 20 minutes, including finding that darned screwdriver and clean up.
Thanks Appliance Pros! They rock!"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"as advertised as advertised"
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part was received the next day however a piece was broken. Called customer service and issue was resolved on the phone. She told me the warehouse was closed for the holiday and when to expect the part. Part arrived intact and on time. Wonderful customer service."
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They provide videos for you. My husband was able to fix my washing machine quickly and efficiently. They had both parts that we ordered hhereTHE NEXT DAY! We saved $700-800 dollars by DIY. Go here first. All I can suggest"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Plenty of quality picture of the product so I could confirm it was correct. They also provide the competitions part number for reference. Quick and easy order process and fast delivery, packaged to prevent damage."
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"One part of a inlet valve was bad. Return policy
won't allow a return. I'm not upset."
“We apologize you received a damaged part and want to resolve the situation as soon as possible. We do cover damaged parts as a part of our 365 day warranty.
We'll just need photographs of the damage to the box that the part was shipped in and/or a picture of the damaged part. With your assistance, we will be able to identify how the damage occurred and how to prevent damage in the future, as well as process a replacement.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Still waiting for it to get to me. Shipping communication is horrible."
“Thank you for sharing your experience. Per your tracking, it shows that your order was delivered on 12/29. If this is not the case, please let us know and we will help resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”