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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-12-20

Awesome turn around time

"The web site is easy to use. They had my product shipped to me in 2 days without an additional shipping cost."


Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-20

Good source for parts

"Correct parts identification and new product shipped as promised."

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Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-19

Dryer

"Ok except the shipping seemed too high"

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Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-19

One must be careful...

"When trying to order a part and 2 or more part numbers come up for the same single application, it is best to make the direct call to the help center and let the trained personnel on the other end of the line do the detective work of selecting the right part for your application. If this truth is not followed, it will most likely turn out badly for you, at least in the short term. This is a 20/20 insight from personal experience."

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Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-18

Outstanding Service

"Fast shipping . Was the right part for what I needed ! Took more time to remove the food than to install the part !! Great job all !! "

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Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!


Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-18

Great customer service

"The first refrigerator damper was bad but they rushed a new one to me with 2 day delivery. So far the replacement is working fine."

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Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-18

Part arrive next day!

"OVEN PART WAS EAZY TO ORDER AND ARRIVE IN ONE DAY. REPAIR SUCCESSFUL"

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Rep reply posted 2021-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-17

I would buy from them again

"The product was delivered on time and worked as advertised."


Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-12-17

Happy to have some hoardingParts

"Needed a part for my very old refrigerator and these guys came through, bravo to the parts people."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-16

"Installed it like a pro. Simple and easy! Thanks!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-16

The right part and fast

"The right part and fast. The diagrams always make the parts lookup easier. "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-16

Extremely fast shipping.

"The parts were priced reasonably and the parts arrived a day early. I couldn't be happier."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-16

Excellent Company

"I found Appliance Parts Pros from their YouTube videos which were able to help me disassemble and diagnose an issue with my dryer. Their site was easy to use, I put in my dryer's model number into their site as was able to see all the parts they had for my dryer. They had the parts I needed for my 20yo dryer in stock, ready to ship, and I had them in just two days! Parts fit perfect and for only $50 and a little elbow grease I have my dryer running like new; I will absolutely be using them for all my appliance needs in the future."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-15

Fast and easy

"I took less than a minute to find the part because of the site design. It took another 2 or 3 minutes to complete the order. I was notified the same day that the part had shipped. I couldn't have asked for more efficiency. Unfortunately probably because of holiday shipping the shipper took 4 days instead of 2 days to deliver. It looks like it took a little side trip. I am completely satisfied with AppliancePartsPros.com."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-15

Old freez

"I was looking for freezer baskets and you guys delivered "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”