"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Parts clearly described, including photos. Quick delivery"
"I’ve never had an order be delivered as fast as this one. The parts fit perfectly and work perfectly!"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Best service in a long time!"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered part on 12/13 and was delayed 3 days. When arrived it was the wrong part. Went online to chat and was disconnected twice. Called and finally resolved and new part is delayed."
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize that the warehouse sent you an incorrect part. We did send a replacement part at no cost to you, and I hope that this was able to help you repair your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered the two oven hinges I needed and they were in stock. Shipped out same day. Had sent Fedex next day, but FedEx took two days to deliver. Not Appliance Part Pro's fault. It was the week before Christmas and FedEx was not doing well on delivering on-time nationally. Parts that came were correct as ordered and my oven door now shuts in time for Christmas cooking"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"have used this seller before and have always been well satisfied"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I've used AppliancePartsPros.com in the past and always got fast shipping and just what I needed."
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part as expected and delivered the next day.
Installed in our oven the same day and works perfectly.
Our 20 year old oven is like new again."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts were correct ones. Reviews about installation were right on. Everything went smoothly."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Received the wrong part and the person on the Chap line was no help. I want to cancel your service. I had to pay $79.00 to return the wrong part."
“I apologize for any confusion you had with this order. We did provide the part that you ordered, and I am sorry it was not what you needed. However, we want to help, so if you could please contact us with the receipt of purchase from when you sent the wrong part back as well as the return tracking number for the package, we would be happy to go ahead and reimburse you for the order as well as the amount you paid to ship it back. We look forward to hearing back from you.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Talked to a pro to make sure I got the right part and the still sent me the wrong one. Then they couldn't find the right part unless I got a whole assembly for more $$$"
“I apologize that we initially gave you incorrect advice about what part you needed. Because of this, we have provided a free prepaid shipping label to return the part you purchased. Once we receive it back, you will get a full refund.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found the product I needed for my Bosch dishwasher, easy to purchase, shipped same day and delivered within 36. Shipment was well packed."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"received the part and easy to install"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I have done my fair share of online shopping and this is by far the most convenient site. Parts are very easy to find with model # and then you can confirm that it will fit your modes. Did call consumer help line and was shocked when I was not put on hold and told what # I was in the que. To top is off the promise of fast delivery was very accurate. Will use this site for all my parts needs and have already started to recommend to family!"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered a part & it arrived promptly..even before the due date!"
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”