"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Awful and very disappointing!
I haven't received my parts yet.
I tried calling and this nice lady
told me that FedEx keeps all their
packages until a certain day before
mailing out all the orders.
I will be asking for a refund!"
"Great site! Able to order my part and have it within a week."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The video only shows one type of filter head assembly, it did not match the one I have on my fridge. Also,the water lines are too short "
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part arrived a few days ahead of schedule, and that was very helpful. Everything is working well again. Thanks. rpj"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Product arrived quickly and efficiently!"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Requesting and getting a specific part was easy. It came well wrapped and in a timely manner. Unfortunately the board did not solve my problem. Since I used the board, trying to return it is iffy. This agrees with their return policy. I sent it back and will see if I get my money back. Their web pages had good technical manuals.
I have a 17 year old double wall oven that I could not turn off the upper broiler without turning off the circuit breaker. I had asked for advice on their web pages. I knew that the problem was one of two boards, the Control Board or the Relay Board. The advice that I received turned out to be wrong. I have to wonder if the advice that I received coincided with the fact that they happened to sell the Control Board? The Relay Board is no longer available, but I have sent the broken one off to The Repair Shack to see if they can fix it."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent, quick shipping and the parts were just the ones I needed."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Delivery was great came sooner that i thought it would. Thank you so much."
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The parts arrived promptly and were a perfect fit."
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"perfect fit. quick service"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Near as I can tell, the parts look right and everything I ordered is here. I do not anticipate any problems installing them especially after watching several videos on Appliance Parts Pros's website at the time of my purchase. Shipment arrived when they said it would and once my washer repair is complete I'll return to start work on my dryer. "
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I placed an order on Tuesday, May 26th. The computer said it was out of stock at the time. I waited until Friday the 29th before I called them. They said the part was scheduled to be back in stock that same day. I was told I would receive an email as soon as it was shipped. As of Thursday the 4th I have not received any communication, much less my ordered part. I am not at all satisfied."
“We're always striving to improve our customers' experience, so we appreciate your feedback. I do apologize for any inconvenience this situation may have caused. We have now shipped that part out to you.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part was as described and was delivered in half the scheduled time. Very satisfied! "
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was able to learn how to repair my dryer with their videos and the parts came when they promised!"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Quick delivery, item was as described."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize for any inconvenience our shipping policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices. Because your order is arriving late, we have refunded your shipping cost to you. I hope this helps.
Kind Regards,
Cheryl T,
Customer Correspondence Team”