"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Appliance Parts had my replacement part in stock and shipped fast (2 days) using regular shipping. The YouTube directions were spot on, my cousin and I changed out the part in a little under two hours. I'm NOT happy replacing a part that used to last for a decade or more and now lasts less than a year and a half, but that is not Appliance Parts fault."
"Product came in smashed. The mesh screen protuded out beyond the lip of the product poking our fingers. "
“We're always striving to improve our customers' experience, so we appreciate your feedback. We do have a 365 day warranty, so we will be happy to replace that damaged item at no cost to you. One of our agents will give you a call to set that up.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Timely delivery of the part we ordered. Installation was successful."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Helpful Website, accurate descriptions, reasonable prices, and fast shipping. Great place."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got the correct part. Good service."
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The service, the video,and the part made the replacement easy!!!"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Website was easy to navigate. Parts came quickly. Haven't installed em yet."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part I needed was easy to determine and order. It arrived in good order and was just what I needed. "
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Prompt service and delivery. Item was as described."
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I found it on line; I ordered it; it arrived; I installed it as instructed in a video; it works."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My 22-year old dishwasher was leaking from a location that I had NO idea how to describe. Looking through the videos offered by Appliance Parts Pros, I found a video on the exact problem. The video directed me to the parts I needed. I ordered, and received my parts within a few days. Installation was easy too.
Were it not for the video, I'm sure I'd still be trying to figure out what part(s) I need. A truly painless, and fully satisfying, experience."
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The first unit I received failed after a few days. I suspect it may have been due to an error on my part, so I ordered a second one and intended to pay for it. The company first stopped the order because they thought it was a duplicate order. When I explained the situation they shipped the replacement and did not charge me for it."
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great phone service helping identify the correct part. Item arrived very promptly . Video for installation was very helpful"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I needed to replace my bottom tray in my dishwasher. To find the part the WEB site was soooo easy and then it came right to my house and all had to do is slip it in. Hop easy it was to find, obtain and install."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found the part quickly and viewed a video how to install. Received within a week. Part worked perfectly. I had some questions about the color and customer service rep answered all my questions."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”