"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Do not order from this business! They will not stand behind returns. I returned and CANNOT get a credit for damaged parts!"
"I was anticipating having to replace a 27" drop in range from the late 70s. The only other option was to replace the entire wall of cabinets. I could find only one option and it was expensive. I replaced the broiler unit in the oven and the four burners on the top of the stove. Everything fit and worked perfectly and it saved me a lot of money. "
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I had never ordered from Appliance Parts Pros before and placed the order for Samsung dishwasher parts on a Friday and parts arrived the next day. (What took so long) I will keep Appliance Parts Pros in mind when I need Appliance Parts in the future."
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Took a long time to receive a $14.00 bulb that is available at Kroger for $1.99. Far too overpriced"
“We apologize if our pricing didn't meet your expectations, because we do pride ourselves in striving to have the most competitive pricing for all parts that we sell. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits. We offer free technical resources, a 365 day warranty, and price matching with comparable retailers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Website was simple, delivery was very fast!"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Right part on time easy fix good price"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good instructions. Good service."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"found it cheaper after i got it and install it"
“We apologize if our pricing didn't meet your expectations, because we do pride ourselves in striving to have the most competitive pricing for all parts that we sell. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits. We offer free technical resources, a 365 day warranty, and price matching with comparable retailers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"As listed and shipped as said . "
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Drain pump came on time & was easy to install. Took me about 30 minutes. So far it's working good"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Seamless online ordering and logistics."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered 5:30 here next day and working that night. Fantastic "
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"These Guys have all the parts, they provide a diagram and picture of the parts(s), and provide quick delivery.\!!!!"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great Job! Thanks for the videos !!!"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The heating element for my oven burnt out and I needed to find one quickly. I found Appliance Parts Pro and they had exactly what I needed. I placed my order and was assured that I would receive my item the next day; and I did. If you are looking for parts, I highly recommend this company."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“I apologize for any confusion about our policies. We offer a 365 day warranty on all of our parts. When an item is damaged, there's no need to return it to us. You only need to contact us and let us know, and we set up a replacement shipment at no cost to you. Since you have already sent the part back, I'm going to have one of our customer service agents give you a call to work out a solution.
Kind Regards,
Cheryl T,
Customer Correspondence Team”