ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-08-27

excellent

"all good all good all good"


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-26

Promptly shipped and arrived quickly. Thanks!

"Great quality parts also. "


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-26

Fast, fair $, and accurate.

"Good++++++see title above"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-26

Dishwasher body parts

"First time ordering
Easy program charter to use and
The parts fit perfect, the color was corrected and I did this my self and saved money.
Thank you.
"


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-25

Fast delivery - Instructional videos

"Fast Delivery, - their instructional videos are extremely helpfull. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-08-25

Disappointed

"Disappointed, Ordered parts over a week ago still haven’t seen them"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-08-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. If your order does not arrive by tomorrow, please give us a call and we will look into the matter with the courier on your behalf.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-24

parts for very old machine

"my washing machine was purchased at a mini-warehouse auction over 20 years ago, so don't know exactly how old it is. it started having a problem while in the spin cycle, it would 'walk' all over the laundry room. started looking on-line for a trouble shooting tutorial, hard to find one, did find a review for a parts website from someone whose machine had the same problem. he fixed it with new foot pads. this is one of the few parts still available for this machine, ordered them and a couple of the 'feet/screw' that they go on. purchased and installed - now machine does not buck and jump when in spin cycle. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-24

Great Job

"Another positive experience!"


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-24

Fast Delivery & Exactly What I Needed

"It was very easy to order the part I needed. The compatibility check was useful to ensure I had the right part. Timely delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-24

I recommend Applience Parts Pros

"A very easy ordering system backed up with such a fast delivery of the goods.

I will use this parts firm again as it was very reasonably priced and lived up to their promises.
"


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-24

Good Job!!!

"Products arrived quickly, were easy to assemble and use."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-08-24

Landlord

"Good info found on computer, follow up on shipping dat excellent, I’m very satisfied."


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-23

Quick and easy

"Excellent. Speedy delivery"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-23

Consistence

"I've used AppliancePartsPros many times and they always seem to have the parts I need. They always ship the parts quickly and reliably! I depend on them so much that they are hot linked on my computer. Keep up the good work! Thank you"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-22

samsung refrigerator part

"Part delivered two days early. Customer service was professional. Good YouTube video"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”