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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-09-03

on time

"Correct part and on time. "


Rep reply posted 2019-09-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-03

Best service ever

"It was simple and professional. The parts arrived on time and correct "


Rep reply posted 2019-09-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-03

Fixed broiler

"Found part I needed and price very reasonable. Part arrived quicker than estimate. Installed the new broiler element and works good."


Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-03

Perfect Fit

"Thank you Appliance Parts Pros for having the right part at the right price at thre right time. This was to replace a failing igniter coil for our whirlpool dryer. And the online videos were correct for every step."

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-02

Refridgerator condenser fan motor

"Parts arrived quickly and installation video helped tremendously."

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-02

ANOTHER SUCCESSFUL REPAIR

"Once again, Appliance Parts Pros got me the right parts at a good price AND showed me how to repair my gas dryer myself saving me hundreds of dollars."


Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-01

Good experience!

"Website was easy to use with good videos, customer reviews and questions and answers. Easy to find the parts needed and good description of what symptom part will fix.
Order came on time but sadly the repairman found other things wrong with the 20 year machine so it was time to look for a new one. Return process was easy. Customer service was efficient and friendly. I will use this company again if needed and recommend it highly.
"

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-01

Always great service!

"I have been dealing with APP for many years. The always come through with the right part at a good price and ship promptly."

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-01

Perfect parts!

"Just the right parts. Quick shipping. Fair pricing. Easy search even with me being vague. I'll buy parts here again. "

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-31

Never give up until it's dead

"We have kept two dishwashers going with APP. When we started working on the first dishwasher the second time, I ordered parts from APP, but then realized that the dishwasher was dead. The returns were easy. "

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-31

Replacement motor for Maytag Neptune Washer

"Ordered the motor and had it in two days.
Very satisfied!!
"

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-30

On time and the correct part

"I ordered a dishwasher part as I live in a remote part of michigan. It came on time and was OEM to boot. Great service. "

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-30

Great to work with

"Used them several times and always a good experience. Quality parts. Had to return an order due to an error on my part and had my refund processed within their stated guidelines - no issues and responsive customer service. Highly recommend!"

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Rep reply posted 2019-09-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-29

Great Small Engine Parts Supplier

"I fix all sorts of things as a hobby. This supplier provided very quick delivery with the small engine parts that I recently ordered. I've ordered small engine and large appliance parts from them before. The parts were high quality and the delivery was fast."

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Rep reply posted 2019-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-29

Fast shipping!

"Perfect experience. I was able to order the part I need and have it sent to me fast! Thank you."

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Rep reply posted 2019-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”