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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-09-08

Great buy

"Correct part was sent & arrived fast"

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-09-08

Stove-top knob

"Website was easy to follow and part was delivered quickly. No problems. "

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-07

Parts order

"Our order was processed fast"

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-09-07

Disapointed by the wrong part

" I recently purchased a replacement knob for a Thermidor range. Despite considerable effort, I was sent the wrong part. "


Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that you didn't receive the part that you were expecting. Customer satisfaction is important to us, so we would like to help make sure you get the part you need. One of our agents has reached out and left a voicemail. You can call us at 877-477-7278, live chat on our website, or reply to the email she sent you anytime.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-07

Busted Dryer belt

"Great prices, fast service and excellent how to video. "

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-07

Stoppiong The Noise

"My first order was for a dryer, the second was for a washer. Great success on both, thanks to the right part with good quality. The parts were shipped and received very quickly. The vendor site is very user friendly and the prices are very, competitive. Thanks, Herman"

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-07

Idiot Proof!

"Right part. Great How To video. Prompt delivery.
Installed by my very own self, notwithstanding my clumsiness with tools and screws. Now we'll see if the dishwasher performance improves.
"

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-09-06

Expensive but fit perfectly

"I needed new knobs for my cooktop. Appliance Parts Pros had the best prices even with shipping costs. I was disappointed in the quality but the shipping was fast and the parts fit perfectly. So, I guess I am satisfied with their service. But the parts were expensive for how they were constructed."


Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-06

Dish washe

"It was an enjoyable & stress free"


Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-06

AppliancePartsPros is a Must Stop for the DIY

"It has been 7 years since my last electric dryer repair. For this repair, I needed a pulley, belt, glides and a blower wheel. It was easy to find the parts by model number. The repair videos are very helpful. The part and shipping cost are reasonable. The parts arrived quickly. They fit perfectly. For about $80, I was able to fix my machine and that much better less expensive than buying a new one.
I have three pieces of advice that I would like to offer.
1.) Be careful removing anything made of plastic. Heat cycling tends to make it brittle.
2.) While you have your machine apart, take the time clean it and make sure that the airflow pathways are clear.
3.) Wear gloves. Everything in there is sharp.

Thanks AppliancePartsPro!
"

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Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-06

Samsung WA45H7000AW/A2 Washing Machine Drain Hose

"I orderd a drain hose for my Samsung WA45H7000AW/A2 washing machine not realizing there were 6 revision levels with different drain hoses, The part arrivefd with in 2 days, but was the wrong hose. It waas verry easy to return the wrong hose. There service was excellent and would order from them again without any issue"


Rep reply posted 2019-09-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-09-05

delivery took nine days

"instructional video Very helpful"


Rep reply posted 2019-09-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-05

The diagrams they provide for the appliance parts you are looking for is a Godsend! Thank you

"Thank you for the diagrams. Knew what I needed immediately! Such fast shipping too!
"

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Rep reply posted 2019-09-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-05

Easy to use website. Lots of support if needed.

"Easy to use webpage. If you need help, it is there."

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Rep reply posted 2019-09-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-04

Great, as usual.

"Always find and receive the part I need quickly. Very helpful repair video."


Rep reply posted 2019-09-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”