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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-08-22

Easy to order.

"The site was easy to browse and find the parts i needed. It was easy to order. Parts came fast and accurate. Overall good experience. "


Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-22

Excellent Experience

"Everything arrived on time and was easy to install. Website made it easy to find the rights parts."

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Rep reply posted 2019-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-08-22

Told to order the wrong part

"Had help from the online sales agent and the wrong part was recommended. Did not know it was the wrong conversion kit that I ordered with the help of the online sales agent until the contractor hired to install it was on site. Very frustrating...."


Rep reply posted 2019-08-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to leave us a review. I am very sorry to hear that we had recommended the incorrect part. We would like to be able to help you get this resolved. One of our agents gave you a call and left you a voicemail, but hasn't yet heard back. Please give me a call at your earliest convenience. Customer satisfaction is our priority.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-22

Refrig part

"Customer service rep was excellent. Got me the part and delivered it the next day."

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Rep reply posted 2019-08-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-21

Freezer Repair

"My freezer stopped freezing. I ordered 3 parts for the repair. I used 2 parts an the freezer worked. I will return the extra part. This was my first time working on a freezer. I would recommend Appliance Pars Pros for the fast response and the parts they carry."


Rep reply posted 2019-08-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-08-21

Good Company

"I am impressed with AppliancePartsPros.com selection and delivery."

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Rep reply posted 2019-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-20

dish tray

"Got correct product quickly"


Rep reply posted 2019-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-20

If I ever need an aplliance part again I will buy from Appliance Parts Pro's again no question.

"All original equipment parts and all fit and shipped 2-3 days!
"

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Rep reply posted 2019-08-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-20

Samsung icemaker replacement

"Friendly website, good prices, prompt shipping"

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Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-19

Awesome!!

"Wonderful experience! Thanks "

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Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-19

Great resource.

" The products were just as advertised and the how-to videos are so helpful. In the last two weeks have purchased multiple parts to repair my oven. Will use AppliancePartsPros again!"

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Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-18

Great service

"The part was delivered very quickly and the instructional video was invaluable. "


Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-17

excellent

"excellent....went a advertised"

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Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-17

parts for all !!

"easy to use web site, great selection, wonderful video instructions. This site cannot be beat !!!"


Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-17

Light Switch

"Fast shipping, good price, perfect fit, good seller."


Rep reply posted 2019-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”