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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-08-09

Everything works!!!

"Great experience! The Appliance Parts Pros video (with Mark the mechanic) gave me the repair details I needed to do the job. And I found the exact parts, too. Very very very helpful. Thank you, thank you, thank you!!!!!!!!!!!"

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Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-09

Worked perfectly

"I ordered the part and it was a perfect fit."

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Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-08

Fridge part

"Ordered one day
Delivered the next
Couldn’t ask for better service
Perfect score
"


Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-08

Perfect

"Part came fast and fit perfectly! KitchenAid didn't even list it as available (extra shelf for freezer in fridge).
"

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Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-08

Excellent service

"I watched the videos, considered the symptoms of my broken fridge, ordered the part, received it in a couple of days, put it in just like the video showed, and my fridge is fixed! Saved me big bucks!
Thanks.
"

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Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-07

Splendid service and products.

"Great Website and instructive videos. Thanks "

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Rep reply posted 2019-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You're welcome! Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-07

APP has never disappointed me!

"I just automatically go straight to their website."

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Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-08-07

Not really so good

"I ordered online, a GE Spectra oven. I didn't have a Model # nor did it ASK for a Model #. I ordered the Oven and the Broiler Elements. When I received them, they weren't the same ones that were in the oven. So I called and I WAS able to send them back, but I was going to have to pay shipping, a little over $24.00. They said it was my fault for ordering the incorrect ones, but yet, I did order what was provided to me and what was asked of me.

In the meantime, I did order the correct Oven Element, which was more than double the other Oven Element so I opted to just purchase the one item this time.

It was easy and convenient to install and that was huge!

Thanks,

Jay ****
San Antonio, TX
"


Rep reply posted 2019-08-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for any confusion in the ordering process. Oven elements, even within a single brand like GE, aren't universal. The only way to assure that a part will be compatible with an appliance is to search based on the model number. Again, I'm sorry for any inconvenience this situation caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-07

Fantastic support and advice.

"Had an LG washer that would not power on. I was told the possible problem and the part that may need replacement. Right on the button. Easy task and now works ok. Part delivered in just a few days. Price very competitive with other supply companies who don’t even have tech support. Will definitely recommend to friends."

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Rep reply posted 2019-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-07

bake element

"supper job delivery right on time tks"


Rep reply posted 2019-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-06

As promised

"The order was filled and shipped as promised. "


Rep reply posted 2019-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-06

sick icemaker

"I had a repair man call but didn't come out to check my problem. He said he couldn't find a new icemaker. I'm not computer savy however with the model# I found it on appliancepartspro.com with little or no problems. Now we are making ice and the wife is happy. The icemaker was delivered on time. Thanks"

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Rep reply posted 2019-08-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-05

Kitchen oven not preheating!

"Our oven was not preheating to set point. The hottest it got, was 168. It took an hour to get there. Checked heating element, and temperature probe. Both were good. Next I checked the heat control module. I could see where there had been some arking. Found you online. Punched the part number in. The part I needed came into view. Ordered it. Part arrives a few days later. Installed it. Oven is working again. Wife is happy, so the whole family is happy!"

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Rep reply posted 2019-08-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-05

Best Price Anywhere

"Local parts outlets wanted $80 for a part APP charged $20 for. Shipment arrived when quoted. Can't beat that! "

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Rep reply posted 2019-08-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-08-05

fast delivery & reasonable price

"Very fast delivery and a reasonable price for the product"

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Rep reply posted 2019-08-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”