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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-07-19

Right parts delivered quickly

"This is round three buying parts. They were quick to deliver and was the correct parts, even when part numbers changed. The last item I ordered was a freezer temp sensor, but unfortunately I had to replace the refrigerator before I received the part. This is my go to when I need parts. I don’t like feeling helpless when things go wrong, however AppliancePartPro has everything I need. Even the help line was excellent when I needed a new control board for my washer. Took a few minutes to figure out LG changed part numbers."

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Rep reply posted 2019-07-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-18

Washing machine hose

"I ordered the part. Didn't take long to arrive. I was pleasantly surprised."

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Rep reply posted 2019-07-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-18

Appliance Parts

"Good! FAIR price and fast delivery."


Rep reply posted 2019-07-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-18

Stress-free Experience

"A portion of our dishwasher's silverware bucket broke. The replacement was easy to find on Appliance Parts Pros and it was in stock. The price was very reasonable as well. I first looked for the part on the GE website and that was a frustrating experience - the part was difficult to locate and when I did, it was out of stock. I highly recommend Appliance Parts Pros!"

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Rep reply posted 2019-07-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-18

dishwasher part

"Always get parts fast and they are exactly as specified."


Rep reply posted 2019-07-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-18

27 Years and Still Going!

"We needed a part for our 27 year old Maytag, and AppliancePartsPros.com came through with the correct part and delivered it in just two days. She's working and ready to go another 27 years!"

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Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-18

Excellent

"Found what I needed. Ordered it. Arrived sooner than expected."

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Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-17

Got just what I needed

"I didn't know exactly what I needed, your website not only showed everything very clearly, it showed how to do the repair."


Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-17

i found my part

"i needed a freezer shelf for my old Frigidaire frig . I had the model number and thanks to cross referencing information on this web site, I was able to purchase the exact freezer shelf. It arrived in 3 days and now my freezer is organized. thanks
"

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Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-17

Ice Maker Repair

"Website was easy to use. I looked up my refrigerator / freezer model # on the website for an Ice Maker replacement. Identified the proper part. Ordered online. Part came quickly. Swapped out a couple of pieces from the old part (brackets and shut-off arm). Repair was completed in under an hour. Very happy!"

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Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-17

Quick response

"We suffered a dryer issue and were able to find and get parts within just a few days. Prices seemed reasonable and shipping was quick."


Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-16

Assuring you've got the right part for your Kenmore Elite Oasis Washing Machine

"We received what turned out to be the correct water inlet valve assembly from another vendor which arrived in a crushed cardboard box without a replacement wiring harness. The part was intact so we removed the defective valve assembly from the machine. It became immediately clear that the wiring harness didn't match the new part. The vendor told us over the phone that we had ordered the wrong part and the replacement for our machine was no longer available. We asked about the wiring harness for the part that was sent, and that also was no longer available. They granted us an RMA so we could return it. I then searched online for the correct replacement part from several vendors but none of theme would guarantee it to be the correct part. Only Appliance Parts Pros verified that their assembly was the right one. the other suppliers were using the manufacturer's database which contained faulty data. They shipped the part overnight at a reasonable cost and it works."

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Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-16

Excellent service

"Easy website to work and part worked great"


Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-16

"Great service and quick shipping. Thank you!"


Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-15

Bosch dishwasher parts

"The parts arrived just as promised and were indeed the correct parts, hassle free installation, will definitely use AppliancePartsPros.com again. "

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Rep reply posted 2019-07-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”