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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-07-08

It took to two parts to fix my GE fridge

"The videos are extremely helpful to assist your efforts toward repairing a fridge. I had two issues. The first involved no water flow. The second involved historically weak water flow through the dispenser. The first was addressed with a new water inlet valve. The second was addressed with a new Mwf water filter manifold. Once both parts were installed, water started dispensing again at a rate comparable to when the GE fridge was bought back in 2010. On day 3 now and flow rate is consistent. Very happy that I saved $1,100 by not having to purchase a new fridge. Thank you to those in the videos. Great feeling to solve a persistent issue without having to get other parties involved. If I have any issues with a GE appliance in the future, this will be my first stop when analyzing the issue. Thanks again!"

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Rep reply posted 2019-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-07-08

Shipped in a plastic envelope

"I've been troubleshooting an intermittent problem with my Bosch dishwasher and came to the conclusion that the Pressure Chamber could be to blame. I ordered a replacement from Appliance Parts Pros because the videos have been very helpful. I was disappointed that this relatively delicate part was shipped in a plastic envelope. I checked carefully for damage and it looked OK but I think it was taking a chance not to use a cardboard box to protect it."

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Rep reply posted 2019-07-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that the part wasn't more carefully shipped. Rest assured, however, that if it had been broken, we would have replaced it as a part of out 365 day warranty.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-08

Super fast.

"Never thought I could find such an obscure part for my fridge, but sure enough they had it and it took me about 30 seconds to find on their site. I ordered the part on Friday and they said I would have it by Tuesday, they were wrong, I had it on Monday, great turn around time."


Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-07

Awesome

"I've ordered several parts now for my side-by-side Frigidaire Refrigerator that's hard to find in my local appliance stores and have gotten most of them in less than 3 days!!!"


Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-07

Great.

"Easy from start to finish. Thank you!"

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-07

Dont go anywhere else! Seriously!

"Easy and quick to find obscure parts. Great instructional videos. Fast delivery. I have used and recommended this company for years! Great job guys!"

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-05

Fast delivery

"Part was plug and play - great price"


Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-04

Perfect, spent $28.00, saved $250.00

" The authorized Samsung service repair person wanted to charge me over $250 to repair a part that cost less than $10 to purchase. All of the online support from your website made this repair very easy."

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-04

Great company to get parts from!!

"They always have the parts I need at a good price compared to other places so I just keep coming back!"

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-04

Got if fast, just what I needed

"Ordered a washer transmission, in stock, on time, thanks."

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-07-03

Easy to find my part

"great experience, only one hitch after ordering I got an email asking to see if the part number was compatable with my refrigerator, I had to chat w a representive which agitated me cause she said the part I ordered was correct.

Then to find the video on the install of replacement ice maker could have been easier or link included with my order would have been appreciated.

Great company but few things work make it even easier !!!!!!!!!!!!!!!!!!!!!!
"


Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-07-03

Mala Experiencia

"hago un pedido todo bien pero a los dos dias me cierran el pedido por un problema de AppliancePartsPros.com con el cobro de la taarjeta y no tienen personal bilingue para atender a los cllientes de latinoamerica."


Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Me disculpo por cualquier inconveniente. Tuvimos que poner su orden en espera porque la compañía de la tarjeta de crédito indicó una falta de coincidencia de la información de facturación, lo que es un marcador de posible fraude. No se le cobró por su orden, su banco simplemente suspendió esa cantidad mientras la transacción estaba pendiente. Su pedido ha sido cancelado, por lo que la autorización pendiente se eliminará de su cuenta.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-02

Great website service

"Great video as we’ll as , to help make the repair "

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-02

washer parts

"Fast service, parts arrived day before scheduled."


Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-07-02

Troy

"Good was delivered on time"

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Rep reply posted 2019-07-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”