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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-06-19

Refrigerator gasket

"Great product. Fast delivery"


Rep reply posted 2019-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-19

Excellent customer service

"I ordered a igniter for my dryer and it arrived broken. I ordered a new igniter and emailed to see about how to return and see about a refund. I received an email promptly and said that they were sorry and if I had emailed before purchasing a new one, they would have sent a new igniter without me having to pay for a new one. I received new igniter in double packaging and in good condition. "


Rep reply posted 2019-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-19

The best

"Thank you for the best customer service"

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Rep reply posted 2019-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I'm glad that we were able to help you get the parts you needed!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-18

Oven Sensor

"Ordered the part. It arrived promptly. It was a GE appliance and the replacement part was a GE part. It worked as advertised. "

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-18

appliance parts

"Easy to find parts. Recently purchased parts to repair dryer and oven. No problems with the repair. Can view a video with installation help if needed."

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Saved me major $$$$

"First time I’ve ever fixed a washing machine on my own (63 year old woman) thanks to you all. You had the youtube link and diagnosed problem correctly. Thanks so much. Part cost $11 and arrived within 3 days!!!!"

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Home owner

"Timely receipt of needed washer drain pump. "


Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Repairing the Ice Chute Door in an LG refrigerator

"Finding the part that was needed ( above ) was fairly easy on their website. Ordering the part was easy. Shipping was outstanding as I had the part the next day. The best part of the experience was the "off the charts" video explaining step by step how to remove the broken Ice Chute Door, and how to install the replacement door. i think they have a video for many of the parts they sell. Would definitely go back to them in the future, and recommend them to anyone needing repair/replacement parts and a helpful video ."

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Ice Maker replacement

"Quick Deliv. Works like new!"

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Effortless!

"Parts as described- shipping was fast.
The entire process was effortless... thanks guys!
"

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Refrigerator

"Received product as promised. However refrigerator died before part came in. Returning part since we no longer need."


Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Maint. Supervisor

"Quick delivery and extremely user friendly web site for ordering."

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Fast service on the right part.

"Fast service on the right part for my fridge. "

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Rep reply posted 2019-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Awesome, Site, Guidance, and Economy

"After buying a condo and filling the re-frig - I noticed the lower door wasn't completely closing - After debating re-leveling or re-distributing the weight - I jumped on-line found this site - (1) first order was for a lower plastic hinge pinafore the lower door - which helped but didn't completely fix the problem - (2) 2nd order - additional mounting screws for the lower hinge bracket and a couple of washers for the lower hinge pin. Problem is now completely solved. OK, so it cost my about $50 and I could have saved $10 if I had known I'd need all three - but just the same - a repair visit would have cost me at least as much along with an afternoon or two of my time. Well worth the time and expense - videos provide awesome guidance - for diagnosis and effecting the necessary repairs especially when discussing - "you need this part if ....""


Rep reply posted 2019-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-17

Dryer repair

"I use appliance pros for all my repairs. I do have some parts to return to you. Every experience has been great. Thank you for the videos and the ease at making repairing yourself a reality."

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Rep reply posted 2019-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”