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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
4/5

2019-05-15

Great service . The right parts.

"Ordering was one of the quickest i have had. The delivery was FedEx and the postoffice. the post office proved why they are the snail mail. It took them over 3 days to finish the last 5 miles to my house. DON'T take the cheap way out. "

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Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-05-14

Good

"Just the belt a little short maybe I need to get 102.3" long thank you for your support "


Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-14

oven igniter

"EASY TO ORDER.... employees 100% five star..

ABSOLUTELY NO HASSLE!!!!!!!!!!!!!!!!

ONE ,TWO,THREE!!!!!!!!
"


Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-14

AppliancePartsPros

"Great product - Fast Delivery *****"


Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-14

Great Service and the Right Part

"The information on the sellers website helped me quickly diagnose the problem with my Amana dryer and even showed a video of the part replacement on a similar model. Taking my time it took about 45 minutes to change out the dryer gas valve coils and put it all back together. Works like new now."

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Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-14

Excellent

"The freezer door gasket install was easy as 123."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-13

Product works great

"Part holding the dog ears was a little small, the old part would not let the retainer to hold dog ears in place fit. Had to use the holder that came with repair kit instead of the original holder which appeared to be more well built. Repair kit still works great. "


Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-12

Good product.

"Excellent timely service."


Rep reply posted 2019-05-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well. ”


Verified
5/5

2019-05-12

Washer pump

"Right part in good time just right"


Rep reply posted 2019-05-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.”


Verified
3/5

2019-05-12

Where is my order?

"Can't review something I have not recieved yet."


Rep reply posted 2019-05-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. I had a look at your tracking information, and your order is currently scheduled to arrive tomorrow, 5/14. ”


Verified
5/5

2019-05-11

They had the hard to find part!!

"They had the hard to find part!!"


Rep reply posted 2019-05-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-11

right part - easy instructions

"ease of ordering - correct part sent"


Rep reply posted 2019-05-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-10

excellent

"parts came in fast and in perfect condition.. I'll order again in the future."

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Rep reply posted 2019-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-10

Great customer service

"I called because my parts I ordered were wrong. The customer service agent quickly realized the problem and was able to give me a return authorization and instantly reordered the correct parts. I got those parts in 3 days . I was able to finish my project without complication. Very easy. "


Rep reply posted 2019-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-05-09

the product arrived damaged

"the product arrived damaged, should send it in more shock resistant packages"

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Rep reply posted 2019-05-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that your part arrived damaged. However, this is covered by our 365 day warranty. We will be glad to replace the damaged part at no cost to you. I will have one of our Customer Service Agents reach out to you to help get this resolved. I apologize for any inconvenience this situation may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”