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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-05-02

Maytag parts

"I purchased new maytag dryer parts for a repair of a 20 year neptune. Received original manufacturer parts, and the shipping arrived very promptly. "


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-02

Bosch Washer door seal

"They seriously went above and beyond to make sure I was happy with my order thank you for that I really truly appreciate a company like this! Thank you so much!"

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-02

Oven control board

"Ordered the part at 4pm on Wednesday and it was delivered the very next day,"

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-01

I FIXT IT BY BIG D

"I watched the video presented by APP.com. Diagnostic was spot on for no washer spray pump action in KitchenAid dishwasher. Removed from under countertop, tipped DW over removed locked up spray pump motor, ordered new pump motor from Appliance Parts Pros.com. Received new motor in two days! Installed and running that afternoon. The part was available in town for fifteen dollars more, but I appreciated the video. Spent my money where the service was! Another quality product ruined by whirlpoop! Ops!!"

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-01

appliance repair

"we ordered the part for our stove; had it in 2 days. was able to get the stove back up and running. really appreciate the quick response time"


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-01

Got what I needed

"Ordered the part I need it arrived as promised and after I installed the part, my appliance now works "


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-01

Fast service.

"Part arrived quickly and was of very good quality. "

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

"great video and customer sercice"


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-04-30

Timing was excellent.

"The total experience is made up of the product and its delivery. As the title suggests, the timing was almost unbelievable - NEXT DAY. Sadly, the company shipped the wrong item. I've returned it and am awaiting a refund to my credit card - and I hope they refund the shipping as well."


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. I apologize that the correct part for your unit has been discontinued and that we couldn't help you get it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

Water inlet valve

"The replacement part worked well and was fairly easy to install."

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

Easy fix.

"Water tab in freezer broke. Right part arrived as scheduled and replacement was no problem.
Used appliance parts pros when ice tab broke last year. Probably should have replaced both at that time.
"

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

Fast! Accurate!

"Easy check out. Faster than promised delivery. Click. Buy. Receive. Install. Done.

Thanks!
"


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

Amazing

"Not a glitch and my order arrived super early. Now I hadn't fixed the appliance yet :) Thanks "


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

Matt Rocks

"There is no other place to go other then ApplianceParts.com. Their videos are fantastic."


Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-30

Washer part (Maytag)

"Great service! Ordered Monday, received Wednesday. Thank you."

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You're welcome! Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”