"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"the product arrived damaged, should send it in more shock resistant packages"
"Part arrived as advertised on time. Thanks "
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The piece I ordered was exactly what I needed, it fit perfectly. The only thing is that when I ordered the screw(s) for the part, I didn't realize that it only came with one screw, and not 3 screws as needed to install the handle. Luckily I was able able to use the old ones. Aside from that, the delivery was quick, within a week, and the parts all fit and worked."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Web site easy and understandable, even provided a video on how to change the part. Great buy and service."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to order, competitive prices, fast delivery and great support with tho installation videos. Memes my life a lot easier!"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very prompt service. Thank you. "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy site to navigate, so good that I didn’t even know what part I was looking for. Just had a general idea of what I was looking for. Was able to find and purchase the exact part needed through their search function an schematics. All you need is brand and model number.
Prices were reasonable, shipping was quick and in my opinion the replacement part was higher-quality then the original!!!! "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"We are very happy. The ice maker is working. Easy easy repair. Thank you."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered 40 of an item that you showed in stock. I also called to verify that you had all 40 and was assured that if I placed the order then, I would get them. I have received 16 so far..."
“We appreciate your feedback. Thanks for letting us know. It looks like your order was delayed because the credit card company indicated a possible mismatch with the billing address we were provided, so we had to call and confirm that information. That delayed your order, and resulted in some of the parts going on back order. I apologize for any inconvenience this has caused you. We will send emails keeping you up to date on the expected arrival time for those parts.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part was delivered in 2 days as promised!"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"product as featured, decent price and fast shipment."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"From part identification to delivery, the process was smooth. I've used them before and will probably use them again when the time comes."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy order. Part arrived in 2 days and fit perfectly. "
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Nathan(?) helped verify the problem over the phone. The replacement part I ordered was less expensive than most other venders. The part arrived very quickly. The Youtube video walked me through the repair with very little stress. A positive experience from beginning to end and my KitchenAid mixer is back in action. Thanks!"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was very pleased with the easy of finding the part I needed. The cost was very reasonable and the delivery was sooner than expected."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for taking the time to share your experience with us. I apologize that your part arrived damaged. However, this is covered by our 365 day warranty. We will be glad to replace the damaged part at no cost to you. I will have one of our Customer Service Agents reach out to you to help get this resolved. I apologize for any inconvenience this situation may have caused.
Kind Regards,
Cheryl T,
Customer Correspondence Team”