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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-05-06

Simple and fast

"Easy to find the right part!"


Rep reply posted 2019-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-06

Excellent Service

"Everything about dealing with Appliance Parts Pros was excellent. Easy to access what I needed on the website, the video was a great help and the parts arrived very quickly. I have used them 3 times and I am very satisfied."

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-06

Dryer Vent Replacement

"Ordered a lint screen replacement. Perfect fit for my old Whirlpool Dryer"

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-05-06

Reliable

"Shipping error immediately corrected "

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. I apologize for any inconvenience the error may have caused, but I'm glad that we could help resolve it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-06

Excellent Service

"Part was exact one I needed and arrived really fast. Fixed my dryer instantly. Thanks."

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-05

Whagt I needed when I needed it.

"Ice dispenser problems with my GE refrigerator (again) which AppliancePros.com enabled me to fix myself (again) by getting me the part I needed (again...what's up with that, GE?) almost faster than I can type this.

A++, 100% recommended.
"

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-05-03

frigidaire

"slow shipping. I ordered one part through Walmart and got fast free store pick-up. ordered another part from you and you didn't even bother actually putting it in the mail for 3 days"

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. You placed your order on 4/25 and it shipped on 4/26, then per your tracking information, arrived on 5/2. Again, I apologize for any inconvenience.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-04

Thank You Great Service

"I ordered what I needed and got it fast! Done deal Couldn't be happier Thanks Again ."

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Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-04

Exactly as ordered

"Correct part delivered fast"


Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-04

Everything as planned

"Everything like it was promised!

"


Rep reply posted 2019-05-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-03

Parts

"The parts I ordered were the correct ones and factory parts. The service was very good and fast delivery"


Rep reply posted 2019-05-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-03

Happy with the service

"I have used this site twice; once to order a gas stove part, and second time to order a washing machine part.

The customer service is great too. They were prompt.
"


Rep reply posted 2019-05-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-02

Great service

"Great customer service, kept us informed daily of the status of our order. However I later learned I could have bought the part at Home Depot for $0.52, rather that $16.00 "


Rep reply posted 2019-05-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-02

I ordered an incorrect part.

"It was completely my fault. The customer service representative tied hard to find the correct replacement. None was available for an older appliance. She was caring, efficient and knowledgeable, despite the numerous quantity of parts the company has in inventory. Since my specific part was not available, I efficiently received a return authorization form. I find the web pages to be user friendly. For the part I was looking for, there were several schematic diagrams and one could expand the view. I recommend the company for replacement parts. "

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-02

Top Notch!

"I have purchased from AppliancesPartsPros on 3-4 occasions and have never been disappointed. They do what they say when they say! Highly recommend them!"

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Rep reply posted 2019-05-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”