"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Great service and great videos to aid in troubleshooting and repairs. Thanks"
"I had replaced the tension rods first and was still having trouble and then ordered the springs and this took care of thje problem. The washing machine does not make any noise now.
"
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great price and quick delivery "
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Shipped wrong. PArt. Ihave to pAy. Frieght. Back. For creditor"
“Thank you for taking the time to share your experience with us. If we made a mistake and shipped you the wrong part, we would be happy to help resolve that at no cost to you. One of our agents has reached out to you, but was unable to make contact. Please give us a call at 1-877-477-7278 or chat us at our website: http://www.appliancepartspros.com/. We’re open 7 days a week and we will be happy to help resolve this.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered new washing machine lid lock switch. AppliancePros.com had & delivered part in a timely manner. Easy to find part on the site. Will use them again. "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Too small for our refrigirater."
“We appreciate you taking the time to share your experience with us. We've refunded you for this part and placed an order for the correct part for your model. Thank you for your understanding and for allowing us to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I order dryer parts, confirmation email sent with tracking number. Parts didnt ship. Called a few days later and they corrected the issue and next day shipped my parts. I've done business in the past and have always had great service. "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts that I ordered were an exact match making my repair easy."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The parts shipped quickly and the install videos were perfect!!"
“We appreciate your feedback. Thanks for letting us know. We're so glad that you found our repair videos helpful!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Slow shipping, I thought the amount of money I paid for shipping would get faster delivery. So the four stars is for shipping not for the part. The part was perfect, installed easily and hasn’t fallen out yet. Life is good"
“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. Our Economy option is our most affordable, though if you ever need your part quicker, we do provide other options such as our Standard and Two Day options. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to identify and order. Received quickly. Wonderful to be able to replace these baskets on a fridge that is at least 9 years old."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great catalogue of replacement parts - perfect to make my Jenn Air Rangetop look like new! Received my order within 3 days which is awesome. Highly recommended."
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I had to replace the mounting bracket in the freezer door that two micro switches were mounted on. These switches controlled the extraction of ice and water from the freezer/refrigerator.
I had an excellent experience with Appliance Parts Pro in purchasing these parts. The price was excellent and the part was shipped in a very timely manner.
The instruction videos are the main reason I purchase parts from this company.
TT"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good price and good service. The part was defective. More so GE's fault, as they made the part. I didn't want to waste time by sending it back so I rigged the part to make it work. The problem was with mounting the part to my stove. The actual functioning of the part seems fine. Return shipping is always a hassle. That's always the gamble when buying online (anything from anybody)"
“Thank you for taking the time to share your experience with us. Defective parts are actually covered under our 365 day warranty, so we would be happy to send you a replacement at no cost, and you would not be responsible for paying for return shipping of the defective part. I'm going to have one of our customer service agents reach out to you about getting you a replacement. I apologize for any inconvenience this may have caused.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered parts Based on the most common issues identified by their website. And dang, it worked. And it was WAY less expensive than a mobile repair person. "
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”